At a Glance
- Tasks: Manage tenancy processes and ensure smooth communication with landlords and tenants.
- Company: Join a diverse and inclusive team at Campions, a leading lettings agency.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Flexible hybrid working environment with opportunities for career growth.
- Why this job: Make a real impact in the property sector while developing your professional skills.
- Qualifications: Strong attention to detail and excellent communication skills are essential.
The predicted salary is between 30000 - 34000 £ per year.
Salary: £30,000 - £34,000
Location: Hampton Hill / Hybrid
Hours: Monday to Friday, 08.45 – 17.30
Key Responsibilities
- Managing the non-managed vacates process from start to finish.
- Processing Landlord and Tenant notices for Non-managed tenancies.
- Knowledge of section 8 notices and referral process to solicitors.
- Tenancy Swap process from start to finish.
- Initiate and maintain clear communication with Landlords and Tenants.
- Compliance - ID checks and property documentation that is required.
- Follow up promptly on any outstanding documents or responses from Landlords and Tenants to avoid delays.
- Build and maintain strong effective working relationships with our lettings team and the department.
- Adhere to department minimum standards relating to time management, workload and file accuracy.
- Handle incoming calls and emails professionally, maintaining smooth communication within the team and with external contacts.
- Progressing replacement tenancies in a timely manner ensuring documentation is produced to a high standard and accuracy and completed within required time frames.
- This involves producing tenancy agreements and using the system provided.
- Maintain and develop relevant compliance legislative knowledge.
- Compiling detailed and informative emails to Landlords and Tenants and building relationships with them.
- Collaborate effectively with Lettings, Property Management, and external contractors to support a seamless renewal process.
- Administrative tasks involved within a landlord changing, for example the property has been sold, or transferral of ownership has occurred.
Skills Needed
- Strong attention to detail
- Excellent communication skills (written and verbal)
- Ability to juggle multiple tasks efficiently and professionally
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Birthday leave
- Health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Tenancy Consultant employer: FirstPort
At Campions, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and employee well-being. As a Tenancy Consultant in Hampton Hill, you will benefit from a competitive salary, generous holiday allowance, and unique perks such as birthday leave and a health cash plan, all while enjoying opportunities for professional growth and collaboration within a dynamic team. Join us to make a meaningful impact in the lettings industry while working in a flexible hybrid environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Consultant
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like FirstPort.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like FirstPort? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit FirstPort's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Tenancy Consultant
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Tenancy Consultant role at FirstPort, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at FirstPort
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where FirstPort operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to FirstPort. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at FirstPort.
