At a Glance
- Tasks: Manage property developments, ensuring safety and community engagement for residents.
- Company: FirstPort, the UK's leading property management company with a strong reputation.
- Benefits: Competitive salary, private medical insurance, pension contributions, and exclusive discounts.
- Other info: Supportive environment with training and career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Passion for customer service, strong communication skills, and IT proficiency.
The predicted salary is between 24479 - 24479 £ per year.
Location: Sutton, Surrey
Salary: £24,479.00 per annum, plus benefits
Hours: Monday-Friday 9am-5pm (35 hours per week)
Who are we?
FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Retirement Housing Managers (ARHM) and Property Managers Association Scotland (PMAS). It holds a Five Star Rating from the British Safety Council, is an accredited Safe Agent, and belongs to The Property Ombudsman.
Main Responsibilities:
- Maintain a high profile around the development office, ensuring our residents are checked within our requirements.
- Carry out daily checks ensuring the building is safe and secure, maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
- Keep all communal areas, gardens and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
- Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents, helping build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
- Build and maintain links with residents' family members, local authorities, doctors, social workers, health authority etc as required and appropriate.
- In the event of an emergency, call the appropriate response team or authorities.
- Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in; where possible being present to welcome them.
- Work across your local peer team of Development Managers for advice and day to day support and travel to team/company meetings on a monthly/annual basis.
About you:
- Customer service: a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
- Communication: a natural communicator, with the ability to resolve issues and complaints effectively.
- Health & Safety: an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations.
- IT: able to operate Microsoft Office applications and confident in learning new systems.
- Administration: organised, methodical and experienced in keeping accurate records.
- Personal: an outgoing personality, with the ability to build professional relationships with colleagues and customers, self‑motivated, pro‑active, team oriented, and innovative.
The Benefits:
We’ll provide you with all the technology, training and support that you need to do your job well. Competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity:
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and onboarding process.
Visiting Development Manager in Sutton employer: FirstPort
FirstPort is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Sutton, Surrey, the role of Visiting Development Manager provides a unique opportunity to engage with residents and foster community spirit, all while benefiting from competitive salaries, comprehensive training, and a range of exclusive perks including private medical insurance and discounted gym memberships. Join us to make a meaningful impact in property management and enjoy a fulfilling career with a company that values diversity and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Visiting Development Manager in Sutton
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like FirstPort.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like FirstPort? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit FirstPort's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Visiting Development Manager in Sutton
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Visiting Development Manager role at FirstPort, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at FirstPort
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where FirstPort operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to FirstPort. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at FirstPort.
