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- Tasks: Lead a team of accountants and manage service charge financial accounts.
- Company: FirstPort, the UK's leading residential property service provider.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact in property management while developing your leadership skills.
- Qualifications: GCSEs in English and Maths, AAT qualification preferred, and 2 years' accounting experience.
- Other info: Join a diverse team dedicated to excellence in customer service.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Role: Service Charge Accounting Team Leader
Location: Luton
Job Sector: Finance
Hours: Monday to Friday (35 hours per week)
As the Service Charge Accounting Team Leader, you will contribute to our vision of being the UK\’s favourite residential property manager by:
- Managing a team of Service Charge accountants
- Preparing and distributing accurate and timely service charge financial accounts
- Assisting in the preparation of service charge budgets
- Liaising with operational teams and other key stakeholders
This role reports to the Service Charge Accounting Manager and has a team of up to 8 direct reports.
Main Responsibilities
- Provide all aspects of financial reporting and analysis for our developments, residents, RMCs and clients
- Manage the team, boost team engagement and motivation, identify learning and development needs and work with the wider department and HR to design and implement training programmes and development plans for the team members
- Ensure all Service Charge Accounts are issued on time, are accurate and are of highest quality
- Ensure all Service Charge Budgets are issued on time, are accurate and are of highest quality
- Establish and embed clear and rapid escalation processes
- Support Operations to understand and communicate Service Charge Finance
- Strengthen relationships with Operations through refined and simplified processes
- Support Customer Services in resolving complex service charge finance queries
- Maintain clear and accurate communications to line manager and the wider business
Skills and Experience
- Educated to GCSE (or equivalent) level with passes in English language and a relevant mathematical / accounting subject
- Professional qualification such as AAT completed or very nearly completed
- A minimum of 2 years\’ experience of working in an accounting environment
- Double entry book-keeping and the accuracy that accompanies it
- Experience working with Auditors
- Experience in managing people, employing a range of leadership skills tailored to the collective and individual needs to drive performance and employ performance management plans where required
- Microsoft Excel in particular at intermediate level, alongside Microsoft Word
- High attention to detail with the ability to see and challenge information
- Strong communication skills, able to liaise with non-financial internal and external customers
- Self-motivated and organised, able to prioritise own workload
- A team player, demonstrates working towards a common goal
- Strong customer focus, understanding both internal and external stakeholders
About Us
FirstPort is the UK\’s leading residential property service provider, caring for 310,000 homes in England, Wales and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,300 Resident Management Companies.
Diversity
We\\\’re committed to promoting diversity at FirstPort and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
If you meet the criteria for the role we\\\’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
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Service Charge Accounting Team Leader employer: FirstPort
Contact Detail:
FirstPort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Accounting Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know someone at FirstPort. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for that interview! Research common questions for Service Charge Accounting roles and practice your answers. We want you to showcase your leadership skills and financial expertise with confidence.
✨Tip Number 3
Show off your Excel skills! Since this role requires intermediate Excel knowledge, brush up on your spreadsheet tricks. Maybe even create a sample budget to demonstrate your abilities during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the FirstPort team. Don’t miss out on this opportunity!
We think you need these skills to ace Service Charge Accounting Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your accounting background, team management experience, and any relevant qualifications like AAT. We want to see how you fit into our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experiences make you the perfect fit for our Service Charge Accounting Team Leader position. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your strong communication skills. In your application, mention specific examples where you've successfully communicated complex financial information to non-financial audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at FirstPort
✨Know Your Numbers
As a Service Charge Accounting Team Leader, you'll need to demonstrate your financial acumen. Brush up on double entry bookkeeping and be ready to discuss how you've managed service charge accounts in the past. Prepare examples of how you ensured accuracy and timeliness in financial reporting.
✨Showcase Your Leadership Skills
This role involves managing a team, so be prepared to talk about your leadership style. Think of specific instances where you've motivated your team or implemented training programmes. Highlight your ability to tailor your approach to meet individual needs and drive performance.
✨Communicate Clearly
Strong communication skills are key for this position. Practice explaining complex financial concepts in simple terms, as you'll need to liaise with non-financial stakeholders. Be ready to share examples of how you've successfully resolved queries or strengthened relationships with operational teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles, particularly around service charge budgets or financial reporting. Prepare to discuss how you approached these situations and what the outcomes were.
