At a Glance
- Tasks: Be the friendly face of our busy Sales & Lettings office, welcoming clients and providing essential support.
- Company: Join Chestertons, a leading London estate agency with over 200 years of excellence.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Join a diverse team committed to inclusivity and professional growth.
- Why this job: Gain valuable experience in a dynamic environment where no two days are the same.
- Qualifications: Previous receptionist or admin experience, strong communication skills, and a proactive attitude.
The predicted salary is between 28090 - 28090 £ per year.
Location: Canary Wharf
Hours: Monday to Friday, 8:30am – 6:00pm
Salary: £28,090 per annum
Established for over 200 years, Chestertons is a leading London estate agency. Renowned for delivering exceptional customer service and market expertise, Chestertons has built a trusted reputation within the property industry and continues to grow as one of London's most respected estate agencies. We are looking for a professional and organised Receptionist to support our busy Sales & Lettings office in Canary Wharf. This is a varied and fast-paced role where you will be the first point of contact for clients while providing essential administrative support to both the Sales and Lettings teams. You'll play a key role in ensuring the office runs efficiently and that every client receives a warm, professional welcome.
Key Responsibilities
- Welcome clients, applicants, landlords, tenants and visitors, providing a professional first impression of the branch.
- Answer and direct incoming telephone calls and emails, ensuring enquiries are handled promptly and efficiently.
- Provide day-to-day administrative support to the Sales and Lettings teams.
- Coordinate appointments, property viewings, valuations and meeting room bookings.
- Prepare and maintain property files, marketing materials and office documentation.
- Accurately update and maintain client and property records using the company's CRM system.
- Process incoming and outgoing post, deliveries and general office correspondence.
- Assist with compliance administration and ensure documentation is accurately recorded and filed.
- Maintain a tidy, welcoming reception and office environment.
- Support the wider branch with ad hoc administrative tasks to ensure the smooth running of a busy office.
About You
- Previous experience in a receptionist, front-of-house or administrative role, ideally within property or a fast-paced customer service environment.
- Excellent communication and interpersonal skills with a professional and friendly manner.
- Strong organisational skills with the ability to prioritise multiple tasks effectively.
- High level of accuracy and attention to detail.
- Confident using Microsoft Office and able to learn new systems quickly.
- A proactive team player who enjoys working in a busy, customer-focused environment.
- Professional, reliable and able to handle confidential information with discretion.
This is an excellent opportunity to join a successful and supportive team in one of Chestertons' busiest London offices, where no two days are the same and you'll gain valuable experience across both Sales and Lettings.
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Sales & Lettings
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like FirstPort.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like FirstPort? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit FirstPort's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Receptionist - Sales & Lettings
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Receptionist - Sales & Lettings role at FirstPort, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at FirstPort
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where FirstPort operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to FirstPort. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at FirstPort.
