Job description
Job Role: Service Charge Accountant Team Leader
Location: Hybrid Role, New Milton Office
Hours: Monday to Friday 9am-5pm (35 hours per week)
What you'll be doing:
- Managing & motivating a team of around 7 people to work alongside the relevant FirstPort teams to deliver accurate financial reporting, resolving queries and ensuring a high quality service in a timely fashion
- Set and deliver department productivity metrics and contribute to a positive team culture
- Liaise effectively with auditors to deliver a smooth audit process and provide the best possible outcome for our customers and our clients
- Pro-actively liaise with managers and auditors on any areas of concern ensuring clear action plans for resolution
- Contribute positively and effectively to the team through creative ideas, tested processes or feedback from colleagues/external parties
Who you'll report to - Service Charge Accounting Manager
Who you'll be working with
- Area & Development Managers
- External auditors and suppliers
- Purchase Ledger, Billing and other finance teams
- Landlord Groups
- Customers
- Essential: Educated to A Level
- Essential: AAT Level 2+
- Desirable: A minimum of 3 years' experience of working in an accounting environment
Knowledge
Essential: Double entry book-keeping, Accruals/Prepayments, workflow management
Technical skills
Essential: Microsoft Excel to at least intermediate level (data manipulation to problem solve using pivot tables / vlookups)
Personal qualities
- A great team player, demonstrates working towards a common goal
- Takes initiative
- Keen to continually learn and develop
- An inquisitive approach with a problem solving attitude
- High attention to detail with the ability to see and challenge information
- Strong communication skills both verbal and written. Able to liaise confidently and clearly with non-financial stakeholders on complex matters
- Self-motivated and highly organised, able to prioritise your workload
- Strong customer focus, understanding both internal and external stakeholders
- A desire for FirstPort to succeed and be the favourite property manager in the UK.
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Service Charge Accountant Team Leader in New Milton employer: FirstPort
Arnold & Baldwin is an award-winning independent firm of Chartered Surveyors based in London, known for its progressive work culture and commitment to employee development. With a focus on innovation and client relationships, we offer competitive salaries, generous benefits, and a supportive environment that encourages collaboration and personal growth. Join us to be part of a team that values your contributions and fosters a diverse and inclusive workplace.