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- Tasks: Manage client portfolios and provide top-notch insurance solutions.
- Company: Join a leading property management firm with a friendly and inventive culture.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in clients' lives while developing your career in insurance.
- Qualifications: A-levels or equivalent, plus experience in property insurance and customer service.
- Other info: Dynamic team environment focused on respect, trust, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Location: New Milton/ Hybrid
Hours: Monday to Friday (35 hours per week)
As a Senior Account Executive, you will contribute to our client’s vision of being the UK’s favourite property manager by:
- Providing customer centric insurance products for the client’s clients
- Ensuring all enquiries are dealt with in a professional and timely manner
- Ensuring compliance with FCA requirements
This role reports into the Insurance Manager and has no direct reports.
Main Responsibilities
- Day to day management of a portfolio of commercial
- Liaising with clients, brokers, and insurers in the administration of contracts of insurance
- Preparing and issuing new business & renewal terms and quotations
- Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
- Ensuring stakeholders are regularly engaged and updated with claims information
- Dealing with client queries via multiple channels – e.g. email, telephone, post – in a timely and professional manner
- Provide a superior service to all internal and external customers of FirstPort Insurance Services Ltd
- Support FirstPort Insurance Services Ltd strategic and operational goals
Skills and Experience
- Preferably educated to A ‘Level standard, but as a minimum 5 ‘C’ grade or above GCSE passes (or equivalent) including English and Maths
- Significant experience of working within a property insurance operation either for an insurance company or broker
- Extensive knowledge of property insurance (commercial and consumer)
- Extensive customer service experience
- Experienced in the use of Microsoft applications
- Excellent communication skills, both verbal and written
- Comprehensive knowledge of FCA obligations relevant to insurance provision
- People management experience
- Adaptable and able to work under pressure and to tight timelines
Our Values
- Friendly – We look out for people’s best interests and show them we care by dealing with them in a warm and friendly manner.
- Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
- Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.
- Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.
- Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.
Senior Account Executive in New Milton employer: FirstPort
Contact Detail:
FirstPort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Executive in New Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the property insurance sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can demonstrate how your experience aligns with their mission of being the UK’s favourite property manager. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and stakeholders, being articulate and confident is key. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Account Executive in New Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in property insurance and customer service to show us you're the right fit for the Senior Account Executive role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you align with our values. Share specific examples of how you've provided excellent service or managed insurance portfolios in the past.
Showcase Your Communication Skills: Since communication is key in this role, ensure your written application is clear, concise, and free of errors. This is your chance to demonstrate your ability to engage professionally with clients and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at FirstPort
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of property insurance, especially commercial and consumer aspects. Be ready to discuss FCA requirements and how they impact the role. This will show that you're not just familiar with the basics but also understand the nuances of the industry.
✨Showcase Your Customer Service Skills
Since this role is all about providing a superior service, prepare examples of how you've handled client queries in the past. Think about times when you went above and beyond to ensure customer satisfaction. This will highlight your commitment to the company's values.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Whether it's through email or phone, being able to communicate effectively is key. You might even want to do a mock interview with a friend to get comfortable with your delivery.
✨Engage with Their Values
Familiarise yourself with the company's values: friendly, inventive, respectful, skilled, and trustworthy. Think of ways you can demonstrate these values in your responses during the interview. This will show that you align with their culture and are a great fit for the team.