FirstPort in Luton is seeking a Customer Experience Specialist to be the first point of contact for customers, delivering informative, empathetic and courteous service in line with our values. You will support internal teams and contractors while handling inquiries and providing timely resolutions.
This role reports to the Customer Experience Team Leader and involves 35 hours per week, Monday to Friday, with the opportunity to contribute to service improvements and promote our offerings.
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Frontline Customer Experience Specialist (Luton) employer: FirstPort
Arnold & Baldwin is an award-winning independent firm of Chartered Surveyors based in London, known for its progressive work culture and commitment to employee development. With a focus on innovation and client relationships, we offer competitive salaries, generous benefits, and a supportive environment that encourages collaboration and personal growth. Join us to be part of a team that values your contributions and fosters a diverse and inclusive workplace.
