FirstPort is seeking a Customer Experience Specialist in Luton to be the frontline of our brand, delivering empathetic, knowledgeable service and resolving customer queries efficiently. You will coordinate with Property Managers and Contractors to ensure timely resolutions and maintain accurate records using multiple systems.
Strong communication and GDPR awareness are essential. The role operates Monday to Friday, 35 hours per week, reporting to the Customer Experience Team Leader within a team
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Frontline Customer Experience Specialist in Luton employer: FirstPort
Arnold & Baldwin is an award-winning independent firm of Chartered Surveyors based in London, known for its progressive work culture and commitment to employee development. With a focus on innovation and client relationships, we offer competitive salaries, generous benefits, and a supportive environment that encourages collaboration and personal growth. Join us to be part of a team that values your contributions and fosters a diverse and inclusive workplace.
