At a Glance
- Tasks: Manage a dynamic portfolio and lead a team to deliver exceptional property services.
- Company: FirstPort, a forward-thinking leader in UK residential property management.
- Benefits: Competitive salary, car allowance, private medical insurance, and exclusive discounts.
- Other info: Diverse and supportive environment with excellent training and career growth opportunities.
- Why this job: Join us to elevate industry standards and make a real impact in property management.
- Qualifications: Proven experience in the factoring industry and strong leadership skills.
The predicted salary is between 50000 - 65000 £ per year.
Salary: Competitive salary plus car allowance & benefits
Contract: Permanent
Hours: Monday to Friday – 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort is on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to become the most trusted and professional residential property management company.
Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
Leadership Principles
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers.
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As a Senior Associate Director, you will manage a dynamic portfolio of properties across London, ensuring smooth operations and exceptional service delivery. Lead and inspire a team of Associate Directors, fostering their growth through regular performance reviews, feedback, and coaching. Drive success by ensuring KPIs and SLAs are consistently achieved, while creating a supportive and high‑performing team environment.
Key Responsibilities
- Setting the strategy for growth and commercial direction for your region.
- Leading and developing a regional team of property managers to deliver a high-quality factoring service underpinned by core values and objectives.
- Meeting and liaising with clients and customers to ensure that we continue to exceed their expectations and deliver excellent customer service consistently.
- Working with the business development team to develop bids for new business and product development.
- Accountable for embedding new systems and processes, ensuring we continue to lead with technology across FirstPort.
Required Skills & Qualifications
- Proven experience within the factoring industry.
- Has led large, geographically dispersed operational teams to deliver a high-quality service and standards‑led operation.
- Experienced in liaising with clients and customers, leading meetings.
- Strong commercial acumen: has preferably had P&L responsibility, is able to use data and insights to make decisions.
- Able to build and provide leadership to a large team, developing future leaders.
- Confident, articulate communicator – both orally and in writing; able to build relationships with all employees, from site-based colleagues to directors.
- Able to identify process inefficiencies and drive cultural and process improvement programmes.
- Experience in or an understanding of the property market.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on‑boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Elevate your career. Reset the standard. Join FirstPort.
Senior Associate Director in London employer: FirstPort
FirstPort is an exceptional employer dedicated to redefining excellence in UK residential property management. With a strong focus on professional growth, we offer accredited training programmes and a supportive work culture that fosters collaboration and innovation. Join us in London to be part of a forward-thinking organisation that values your contributions and provides competitive salaries, comprehensive benefits, and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate Director in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like FirstPort.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like FirstPort? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit FirstPort's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Associate Director in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Associate Director role at FirstPort, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at FirstPort
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where FirstPort operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to FirstPort. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at FirstPort.
