At a Glance
- Tasks: Keep communal areas sparkling clean and ensure a welcoming environment for residents.
- Company: Join FirstPort, the UK's leading property management company with a strong reputation.
- Benefits: Enjoy competitive pay, private medical insurance, and exclusive discounts.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Make a difference in people's lives by providing exceptional service in a friendly team.
- Qualifications: Passion for customer service and good communication skills are essential.
Location: Bishop's Stortford, Hertfordshire
Salary: £2,652.00 per annum, plus benefits
Hours: Tuesday and Friday 9.00am-11.00am (4 hours per week, can be flexible on timings)
Who are we? FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.
Main Responsibilities:
- Vacuum, dust and spot clean all common areas, hallways and patios, paying special attention to the main entry area.
- Specific items to check are carpets, plants, pictures, railings, windows and light fixtures.
- Deep clean communal areas and apartments as needed.
- Follow sanitation and safety procedures.
- Complete any other tasks as required by our customers following appropriate training guidelines.
About you:
- Customer service: a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
- Communication: a natural communicator, with the ability to resolve issues and complaints effectively.
- Health & Safety: an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations.
- IT: able to operate Microsoft Office applications, and confident in learning new systems.
- Administration: organised, methodical and experience of keeping accurate records.
- Personal: an outgoing personality, with the ability to build professional relationships with colleagues and customers, self‑motivated, pro‑active, team oriented, and innovative.
The Benefits:
Our customers deserve the best and the same applies to our people. We’ll provide you with all the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity:
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Housekeeper employer: FirstPort
FirstPort is an exceptional employer, offering a supportive work environment in Bishop's Stortford where you can thrive as a Housekeeper. With a strong commitment to employee growth, competitive salaries, and a comprehensive benefits package including private medical insurance and discounted gym memberships, FirstPort prioritises the well-being of its staff. Join a diverse team that values customer service excellence and fosters professional relationships, ensuring that every day at work is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Join Local Cleaning Communities
Get involved in local Facebook groups or community forums where cleaning professionals hang out. You’ll be surprised how many part-time opportunities pop up just from people chatting in these spaces. Plus, it’s a great way to exchange tips and build contacts!
✨Network with Local Businesses
Walk into local businesses, especially ones that might need cleaning services, and drop off your contact info. Many small shops and offices prefer to hire from within the community. Who knows, they might need a hand part-time and remember your friendly face!
✨Check Seasonal Needs
Keep an eye out for cleaning gigs that pop up during busy seasons. Many places need extra hands around the holidays or during local events, and that’s your chance to swoop in. Be ready for a quick application when you hear about these options!
✨Apply Directly Through Us
Don’t forget to check out our website for any part-time jobs like Housekeeper at FirstPort. Applying directly through us can put you ahead of the competition—plus, we often have exclusive listings just for our users!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Experience:When applying for a part-time role in janitorial and cleaning services, make sure to highlight any relevant past experience you have. This could include previous cleaning jobs, maintenance work, or even tasks you’ve done at home or for friends. Specific examples of your cleaning skills and methods can really make your application stand out!
Certifications Matter:If you’ve got any certifications in cleaning or health and safety practices, be sure to mention them in your CV. These can demonstrate your professionalism and commitment to maintaining a safe environment, which is super important in janitorial roles. Don't forget to attach copies if they’re requested!
Keep It Concise and Clear:Given that this is a part-time position, your application should be straightforward and to the point. Hiring managers appreciate brevity, so stick to the essentials without losing your personality. A well-structured CV and a brief cover letter showcasing your enthusiasm can make a great impression!
Highlight Your Availability:Since you’re applying for a part-time role, make sure to clearly state your availability in the application. Are you free on weekends or evenings? Specifying your hours can helpFirstPort understand when you can jump in and fill their needs quickly.
How to prepare for a job interview at FirstPort
✨Showcase Your Cleaning Skills
During the interview, be ready to share specific cleaning techniques you've mastered. Whether it’s using particular cleaning equipment or efficient methods for different spaces, showing that you know your trade will help you stand out to FirstPort.
✨Discuss Flexibility and Availability
Since this is a part-time role, make sure to emphasise your flexibility in managing work hours. Companies like FirstPort that may require weekend or evening shifts will appreciate your willingness to adapt.
✨Bring a Cleanliness Portfolio
It might sound unusual, but creating a portfolio showcasing successful cleaning projects or before-and-after photos can give you an edge. If you’ve handled challenging situations or restored areas to pristine conditions, showing evidence will give them confidence in your skills.
✨Talk About Teamwork and Communication Skills
Cleaning isn’t always a solo job, and many times you’ll work alongside others. Be prepared to discuss your experience working in teams, how you handle communication with colleagues, and any feedback from previous roles in cleaning, as this reflects well on your candidacy for FirstPort.
