Job description
Job Role: Ground Rent Administrator
Location: New Milton
Contract: Permanant
Job Sector: Finance
Hours: 35 hours per week
As a Ground Rent Administrator, you will contribute to our vision of being the UKs favourite property manager by:
- Providing accurate and timely Ground Rent information for both internal and external clients ensuring all financial information is complete and accurate
This role reports to the Ground Rent Team Leader as part of the wider Estates Finance department
About You
You have excellent verbal and written communication skills could have an interest in accounting or property management.
As you are a natural problem solver, you have a high attention to detail and strong computer literacy and numeracy skills.
Main Responsibilities
- Running monthly reports to establish Ground Rent collections in the period
- Issuing of Ground Rent demands
- Reconciliation of bank accounts and posting of customer receipts
- Updating records to reconcile Ground Rent receipts/debtors
- Reporting and remitting to clients within agreed timescales
- Daily analysis of accounts and maintaining cashbooks
- Reporting as necessary to clients
- Ongoing review of processes and procedures
- Set an example for others by championing the Company FIRST values, Customer Charter principles and the Code of Business Conduct
- Any other ad-hoc duties as required within the Estates Finance function
Our Values
Friendly — We look out for people’s best interests, and show them we care by dealing with them in a warm and friendly manner.
Inventive — We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
Respectful — We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.
Skilled — We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.
Trustworthy — We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.
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Ground Rent Administrator employer: FirstPort
Arnold & Baldwin is an award-winning independent firm of Chartered Surveyors based in London, known for its progressive work culture and commitment to employee development. With a focus on innovation and client relationships, we offer competitive salaries, generous benefits, and a supportive environment that encourages collaboration and personal growth. Join us to be part of a team that values your contributions and fosters a diverse and inclusive workplace.
