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For Companies At a Glance
- Tasks: As an Estate Operative, you'll maintain a clean and secure environment for residents.
- Company: Join FirstPort, the UK's leading residential property service provider with over 40 years of experience.
- Benefits: Enjoy competitive salaries, exclusive discounts, and comprehensive training to excel in your role.
- Why this job: Be part of a friendly, inventive team that values respect and trust while making a real impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours on Fridays and Saturdays, perfect for students balancing work and studies.
Job description
Job Role: Estate Operative
Location: Redhill, Surrey
Salary: £10.40 per hour plus benefits
Job Sector: Large & Complex
Hours: Friday 16:00 – 20:00 and Saturday 09:00 – 18:00 (12 hours per week)
As the estate operative, you will contribute to our vision of being the leading residential property manager, as recognised by others by:
- Demonstrating FirstPort values in all aspects of your work and communication, to develop strong relationships and enhance work quality.
- Ensuring the site is well maintained always providing a clean and secure environment for residents and guests.
- Supporting the Development Manager to keep health and safety standards to a maximum
The Estate Operative reports directly into the Development Manager.
About Us
FirstPort is the UK’s leading residential property service provider, caring for 310,000 homes in England, Wales, and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,300 Resident Management Companies.
Main Responsibilities
- Provide general cleaning and maintenance support to the Development.
- Liaise with and provide access to authorised contractors and tradesmen, notifying the Development Manager of start / completion of work
- Report defects / incidents (either observed or reported) and take the corrective action after consultation with the Development Manager.
- Carry out monthly emergency light system checks by consistent and regular testing and ensure monthly fire alarm checks are undertaken with Development Manager.
- Maintain accurate records of maintenance / lighting issues.
- Undertake any routine general repairs / refit door locks.
- Ensure all tools are maintained and kept securely, only used by authorised personnel.
- Pressure wash / clean bin stores on a weekly basis and ensure all footpaths and communal areas are kept clean and swept.
- Carry out any touch up paint work in communal areas within the buildings, as and when required.
Our Values
Friendly – We look out for people’s best interests, and show them we care by dealing with them in a warm and friendly manner.
Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.
Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.
Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.
The Benefits
Our customers deserve the best and the same applies to our people. We’ll support you with all the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders
Estate Operative employer: FirstPort
Contact Detail:
FirstPort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Operative
✨Tip Number 1
Familiarise yourself with FirstPort's values: friendly, inventive, respectful, skilled, and trustworthy. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight any relevant experience in property management or maintenance. Be prepared to discuss specific examples of how you've maintained a clean and secure environment in past positions, as this aligns closely with the responsibilities of an Estate Operative.
✨Tip Number 3
Network with current or former employees of FirstPort if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare for potential scenario-based questions that assess your problem-solving skills and ability to handle maintenance issues. Think of examples where you've successfully resolved similar challenges in the past.
We think you need these skills to ace Estate Operative
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Estate Operative position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in property management, maintenance, or customer service. Use specific examples to demonstrate how you have contributed to a clean and secure environment in past roles.
Showcase Your Values: FirstPort values are crucial for this role. Make sure to reflect these values—friendly, inventive, respectful, skilled, and trustworthy—in your application. Provide examples of how you embody these traits in your work.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at FirstPort
✨Showcase Your Values
FirstPort values are crucial for this role. Be prepared to discuss how you embody friendliness, inventiveness, respect, skill, and trustworthiness in your previous experiences.
✨Demonstrate Maintenance Knowledge
Familiarise yourself with general maintenance tasks and health and safety standards. Be ready to provide examples of how you've handled similar responsibilities in the past.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as reporting defects or liaising with contractors. Think of relevant scenarios from your past work that highlight your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to maintaining a clean and secure environment for residents.
