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- Tasks: Keep residential properties sparkling clean and exceed customer expectations daily.
- Company: Join FirstPort, the UK's leading residential property service provider.
- Benefits: Enjoy competitive salary, training support, and exclusive discounts.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Previous experience in cleaning or hospitality and a passion for high standards.
- Other info: Diverse and supportive work environment with opportunities for growth.
The predicted salary is between 18000 - 24000 £ per year.
Location: South East London
Salary: £21,000 per annum
Job Sector: Large & Complex
Hours: Monday - Friday, 8am-4pm
As a cleaning operative, you will contribute to our vision of being the UK's favourite residential property manager by:
- Demonstrating FirstPort values in all aspects of your work and communication, to develop strong relationships and enhance work quality.
- Ensuring the development and its individual buildings and common spaces are kept to the highest standard of cleanliness, hygiene and health and safety so they maximise their presentation.
- Supporting the development manager with individual customer requests in a polite and professional manner at all times to exceed the customer’s expectations.
The Cleaning Operative reports directly into the Development Manager.
About You
You are a hard working and motivated cleaning operative, you take a lot of pride in your work and maintain a high standard in what you do. You will have worked in either the hotel or property sector before and will have a good understanding of health and safety and COSHH requirements.
Main Responsibilities
- Provide a high standard of service to the site and our customers.
- Ensure the development and its buildings and common areas are professionally cleaned, well presented and maintained.
- Daily tasks will include dusting, sweeping, mopping, emptying bins and vacuuming of communal areas.
- If required, disposal of rubbish in the designated rubbish collection area.
- Ensure that all health and safety risks are identified and report any accidents, trips, spills, hazards or near misses as per the site procedures, to the development manager or assistant development manager.
- Front entrances, communal stairways, corridors and passageways kept clean at all times.
- To carry out deep cleaning as and when requested.
- Report any maintenance issues that may arise to the development manager.
- Ensure all footpaths and communal areas are kept clean and free of litter.
- Ensure that instructions for the maintenance, cleaning and storage of equipment are consistently followed.
- Work in accordance with the Company’s Health & Safety Policy.
- Be prepared to perform any other reasonable duties, as requested by the development manager.
Our Values
- Friendly – We look out for people’s best interests and show them we care by dealing with them in a warm and friendly manner.
- Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
- Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.
- Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.
- Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.
The Benefits
Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online. If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
Cleaning Operative employer: FirstPort
Contact Detail:
FirstPort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on FirstPort. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for cleaning operatives and rehearse your answers. Focus on your experience in maintaining cleanliness and health standards, as well as how you handle customer requests.
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take pride in your appearance, just like you would in your work.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cleaning Operative
Some tips for your application 🫡
Show Your Pride in Cleaning: When writing your application, let us know how much you take pride in your work. Share specific examples of how you've maintained high standards in previous roles, especially in cleaning or property management.
Highlight Your Experience: Make sure to mention any relevant experience you have in the hotel or property sector. We want to see how your background aligns with our needs, so don’t hold back on those details!
Be Professional and Polite: Since you'll be interacting with customers, it's important to convey your professionalism in your application. Use a friendly tone and demonstrate how you can exceed customer expectations in your past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to upload your CV and answer our questions!
How to prepare for a job interview at FirstPort
✨Know Your Stuff
Before the interview, brush up on your knowledge of health and safety regulations, especially COSHH. Being able to discuss these topics confidently will show that you take your role seriously and understand the importance of maintaining a safe environment.
✨Showcase Your Experience
Be ready to share specific examples from your previous roles in the hotel or property sector. Highlight situations where you went above and beyond to ensure cleanliness and customer satisfaction, as this aligns perfectly with what the company values.
✨Emphasise Teamwork
Since you'll be reporting to the Development Manager, it's crucial to demonstrate your ability to work well within a team. Talk about how you've collaborated with others in past jobs to achieve common goals, and how you can contribute to a positive working atmosphere.
✨Align with Company Values
Familiarise yourself with FirstPort's values: Friendly, Inventive, Respectful, Skilled, and Trustworthy. During the interview, weave these values into your answers to show that you're not just a fit for the role, but also for the company culture.
