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- Tasks: Assist in managing residential properties and support the development manager.
- Company: FirstPort is the UK's leading residential property service provider, caring for over 310,000 homes.
- Benefits: Enjoy competitive salaries, exclusive discounts, and comprehensive training and support.
- Why this job: Join a friendly, inventive team dedicated to enhancing community living and making a real impact.
- Qualifications: Experience in a similar role, strong organisational skills, and a knack for problem-solving are essential.
- Other info: Diversity is valued; applications from job share candidates are welcomed.
The predicted salary is between 28800 - 43200 £ per year.
Job description
Job Role: Assistant Development Manager
Location: Dartford
Salary: £26,000 per annum plus benefits
Job Sector: Large & Complex
Hours: Monday – Friday, 8am-4pm / 10am-6pm
As Assistant Development Manager you will contribute to our vision of being the UK\’s favourite residential property manager by:
- Demonstrating FirstPort values in all aspects of your work and communication, to naturally develop strong relationships and enhance work quality.
- Working in close conjunction and cooperation with resident committees or associations and proactively coming up with solutions to any issues that may arise.
- Supporting the development manager to build and maintain a community atmosphere on site.
The Assistant Development Manager reports directly into the Development Manager
About You
You will have experience working in a similar role in a fast paced and demanding environment. You will be highly organised with a good all-round understanding of building maintenance, staff management and health & safety compliance. You will be motivated, driven and a quick thinker who can easily build good relationships with a wide range of people. You will use your expertise to come up with innovative solutions.
About Us
FirstPort is the UK’s leading residential property service provider, caring for 310,000 homes in England, Wales and Scotland, across 5,600 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors, freeholders and over 1,300 Resident Management Companies.
Main Responsibilities
- Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI’s and SLA’s are met.
- Monitor performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required.
- Assisting with the drafting, control and reporting of the service charge budget and expenditure for the development.
- In conjunction with the development manager, participating in all customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes.
- Effective liaison with customers on a daily basis, attending to any issues and enquires and ensuring matters are resolved.
- Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe.
- Support with the monitoring and supervision of contractors, carrying out works on and around the development.
- Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame. Ensuring reactive/planned works are conducted to a high quality.
- To ensure all irregular incidents are investigated and reported to the development manager. To provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary.
- Carry out regular inspection audits of the site and take/organise remedial action if and when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set.
Our Values
Friendly – We look out for people’s best interests, and show them we care by dealing with them in a warm and friendly manner.
Inventive – We’re creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.
Respectful – We listen, consult and take on-board people’s opinions and needs. We understand the importance of the home and community in people’s lives, and act with respect at all times.
Skilled – We’ve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We’re informed, and we’re always building on that knowledge to constantly improve our quality of service.
Trustworthy – We’re always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.
The Benefits
Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will consider applications from job share applicants.
Ready to Apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
If you meet the criteria for the role we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
Assistant Development Manager employer: FirstPort
Contact Detail:
FirstPort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Development Manager
✨Tip Number 1
Familiarise yourself with FirstPort's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the company culture.
✨Tip Number 2
Network with current or former employees of FirstPort. Use platforms like LinkedIn to connect and ask about their experiences. This can provide you with insider knowledge about the company and potentially give you an edge during the interview process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to handle fast-paced environments and manage multiple tasks. Highlight instances where you've successfully resolved issues or improved processes, as these are key aspects of the Assistant Development Manager role.
✨Tip Number 4
Research common challenges faced in residential property management and think of innovative solutions you could propose. Being able to discuss these during your interview will demonstrate your proactive approach and problem-solving skills, which are crucial for this position.
We think you need these skills to ace Assistant Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, building maintenance, and health & safety compliance. Use specific examples that demonstrate your organisational skills and ability to build relationships.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with FirstPort's, particularly their focus on being friendly, inventive, and trustworthy. Provide examples of how you've demonstrated these values in previous roles.
Highlight Relevant Skills: Emphasise skills that are crucial for the Assistant Development Manager role, such as performance monitoring, team training, and effective communication. Be sure to mention any experience you have with managing budgets or liaising with clients and contractors.
Prepare for Assessments: Be ready to complete verbal and numerical reasoning tests as part of the application process. Brush up on these skills beforehand so you can perform confidently and showcase your analytical abilities.
How to prepare for a job interview at FirstPort
✨Showcase Your Organisational Skills
As an Assistant Development Manager, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced environment they are looking for.
✨Emphasise Relationship Building
FirstPort values strong relationships with residents and teams. Be ready to discuss how you've built rapport in previous roles, especially in challenging situations. Highlight your communication skills and any specific strategies you've used to foster a community atmosphere.
✨Demonstrate Problem-Solving Abilities
The role requires innovative solutions to issues that arise. Prepare to share specific examples of problems you've encountered in previous jobs and how you resolved them. This will show your quick thinking and resourcefulness.
✨Align with Company Values
Familiarise yourself with FirstPort's values: Friendly, Inventive, Respectful, Skilled, and Trustworthy. During the interview, weave these values into your responses to show that you not only understand but also embody what they stand for.
