At a Glance
- Tasks: Support asset data integrity and compliance across the business.
- Company: Join FirstPort, a leader in UK residential property management.
- Benefits: Competitive salary, private medical insurance, and exclusive discounts.
- Other info: Flexible working locations and a supportive, collaborative culture.
- Why this job: Make a real impact in property management while growing your career.
- Qualifications: Health & Safety qualification or willingness to learn; strong attention to detail.
The predicted salary is between 25000 - 25000 £ per year.
Location: This is a flexible, multi-site role that may be based at any of our regional offices (Luton, Birmingham, London, Exeter or New Milton) subject to business requirements.
Salary: From £25,000 per annum plus benefits
Contract: Permanent
Hours: Monday to Friday – 9am to 5pm (35 hours per week)
Why FirstPort? FirstPort are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as an Asset Data & Compliance System Officer you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
Our Leadership Principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers.
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact:
As a Resolutions Specialist you will support the H&S System and Asset Compliance Manager and the wider Asset Compliance System team to ensure the integrity, accuracy and governance of asset data across the business. The role will work closely with internal teams and external stakeholders to enhance compliance system performance, maintain legislative alignment, and promote high standards of data quality and assurance.
Key Responsibilities:
- Asset Type Ownership & Subject Matter Expertise: Take responsibility for a defined set of asset types, becoming the subject matter expert for those categories. Develop deep understanding of operational requirements, risks, compliance obligations and data standards for your allocated asset types. Provide guidance, assurance and support to stakeholders relating to your asset categories, ensuring consistent and accurate asset management practices.
- System Governance & Compliance: Maintain and support the compliance system to ensure adherence to relevant acts, regulations, and industry standards. Assist in scheduled system reviews, identifying risks, gaps, and improvement opportunities. Conduct or support compliance audits, ensuring effective document control and accurate reporting.
- Process, Data & Training Support: Support the creation, implementation and governance of processes that define stakeholder responsibilities for asset data management. Work with internal teams to ensure asset data is accurate, complete and aligned to physical assets present on developments. Provide support for data uploads across operations, mobilisation and M&A activities.
- Training, Guidance & User Support: Contribute to the development and delivery of training resources to increase user capability and improve system engagement. Provide timely support to system users, helping resolve data issues and promoting consistent use of compliance processes.
- Assurance & Continuous Improvement: Monitor and report on system performance, compliance activity and data accuracy. Identify improvement opportunities based on audit outcomes, user feedback or system trends, and recommend corrective actions. Engage with contractors where required to address data or documentation accuracy issues.
Required Skills and Qualifications:
- Health & Safety qualification (e.g., IOSH, NEBOSH), or willingness to undertake training where beneficial.
- Experience in a compliance role within property management (desirable).
- Awareness of H&S legislation, regulations, and industry standards, or willingness to upskill.
- Understanding of asset types and building systems.
- Experience using compliance or asset management systems.
- Strong attention to detail and high level of accuracy.
- Ability to interpret regulatory requirements and translate them into practical actions.
- Excellent communication and stakeholder engagement skills.
- Strong organisational skills, with the ability to prioritise workloads and meet deadlines.
- Confident in exercising judgement and providing reliable advice.
- Innovative, proactive and solution‑focused approach to problem‑solving.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity: We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on‑boarding process.
Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
Asset Data & Compliance System Officer in Luton employer: FirstPort (UK)
FirstPort is an exceptional employer that prioritises impactful work and professional growth, offering a supportive environment where collaboration and innovation thrive. With flexible multi-site opportunities across the UK, competitive salaries, and comprehensive benefits including private medical insurance and training programmes, employees are empowered to reach their full potential while contributing to the future of residential property management.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Data & Compliance System Officer in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching FirstPort and understanding their mission. Be ready to discuss how your skills align with their goals, especially around compliance and asset management.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Asset Data & Compliance System Officer in Luton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Asset Data & Compliance System Officer role. Highlight your relevant experience in compliance and asset management, and show us how you align with our values at FirstPort.
Showcase Your Skills:We want to see your strong attention to detail and organisational skills shine through. Use specific examples from your past roles to demonstrate how you've successfully managed data and compliance processes.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and free of jargon.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at FirstPort.
How to prepare for a job interview at FirstPort (UK)
✨Know Your Assets
Before the interview, dive deep into understanding the specific asset types you'll be responsible for. Familiarise yourself with their operational requirements and compliance obligations. This will not only show your commitment but also position you as a knowledgeable candidate who can hit the ground running.
✨Master Compliance Knowledge
Brush up on relevant health and safety legislation and industry standards. Being able to discuss these confidently during your interview will demonstrate your readiness for the role. Consider preparing examples of how you've navigated compliance challenges in the past.
✨Showcase Your Communication Skills
Since this role involves engaging with various stakeholders, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated complex information in previous roles. This will highlight your ability to simplify processes and ensure clarity, aligning with FirstPort's leadership principles.
✨Prepare for Problem-Solving Scenarios
Think of instances where you've identified improvement opportunities or resolved data issues. Be ready to share these examples, showcasing your innovative and proactive approach to problem-solving. This aligns perfectly with the expectations for the Asset Data & Compliance System Officer role.
