Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support student-athletes in securing scholarships at US universities and provide exceptional client care.
- Company: FirstPoint USA, a leading sports agency with a global reach.
- Benefits: Competitive salary, 25 days annual leave, personal development investment, and birthday off.
- Why this job: Make a real difference in the lives of aspiring athletes while enjoying a dynamic work environment.
- Qualifications: Strong interpersonal skills and 2 years in a customer-facing role required.
- Other info: Join a fast-paced team and help organise exciting athlete events throughout the year.
The predicted salary is between 30000 - 48000 £ per year.
FirstPoint USA is a leading sports agency dedicated to creating scholarship opportunities for talented student-athletes at universities across the United States. As the global leader in sports scouting and recruitment, FirstPoint works with over 2,500 US universities to increase their international reach and identify suitable sporting and academic talent on their behalf.
Sports client administrators are responsible for a portfolio of clients, delivering both client care and support to help student-athletes and their families secure academic and sporting opportunities at US universities.
- Manage the initial aspect of the ‘scholarship journey’ for clients and their families.
- Provide exceptional customer service to ensure a first-class experience.
- Collaborate with clients to create and maintain their FirstPoint Profile for the scholarship process.
- Collect and organise necessary paperwork and footage for admissions.
- Identify problem areas and highlight concerns to appropriate members of staff if needed.
- Communicate clearly with clients, simplifying complex information effectively.
- Liaise effectively with other departments within FirstPoint regarding updates and client advancement through the FirstPoint USA program.
- Manage and organise expectations of internal and external stakeholders.
- Co-ordinate and help organise athlete events throughout the year.
THE CANDIDATE
- Strong interpersonal skills, with the confidence to establish trust and manage relationships with clients and their families.
- Proven ability to work well under pressure to meet tight deadlines in a fast-paced environment.
- Minimum of 2 years experience in a customer-facing role.
- Excellent written and verbal communication skills.
- Ability to work independently and manage your own time effectively.
- Highly motivated, resilient, and empathetic, with strong time management abilities.
THE PACKAGE
As well as a competitive salary and investment in your personal development, you will have the opportunity to enjoy a variety of benefits: 25 days annual leave, 8 public holidays, plus Christmas closure and your birthday off.
Sports Client Administrator employer: FirstPoint International LTD.
Contact Detail:
FirstPoint International LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Client Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports industry and let them know you're on the hunt for a Sports Client Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your FirstPoint Profile sorted! Make sure it’s polished and showcases your skills and experience. This is your chance to shine, so highlight your customer service expertise and any relevant achievements that align with the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to client care and relationship management. Think about examples from your past roles where you’ve excelled under pressure or solved problems effectively – these stories will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Sports Client Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sports Client Administrator role. Highlight your customer service experience and any relevant skills that match what we’re looking for, like strong communication and time management.
Showcase Your Interpersonal Skills: Since this role is all about building relationships with clients and their families, don’t forget to include examples of how you’ve successfully managed client relationships in the past. We want to see your confidence and empathy shine through!
Keep It Clear and Concise: When writing your application, aim for clarity. Use straightforward language and avoid jargon. Remember, we appreciate effective communication, so make it easy for us to understand your experiences and qualifications.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at FirstPoint International LTD.
✨Know Your Client Portfolio
Before the interview, take some time to research FirstPoint USA and their client base. Understand the types of student-athletes they work with and the scholarship process. This will help you demonstrate your knowledge and show that you're genuinely interested in helping clients succeed.
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of examples from your past experiences where you've built trust and managed relationships effectively. Be ready to share these stories during the interview to highlight your ability to connect with clients and their families.
✨Prepare for Problem-Solving Questions
Expect questions about how you would handle challenging situations or client concerns. Prepare specific examples of times you've identified problems and how you addressed them. This will showcase your resilience and ability to work under pressure, which is crucial for this role.
✨Communicate Clearly and Confidently
Practice simplifying complex information, as you'll need to communicate clearly with clients. During the interview, focus on articulating your thoughts in a straightforward manner. This will demonstrate your excellent communication skills and your ability to make the scholarship process accessible for clients.
