Customer Relations Manager – Care Home: Graysford Hall
Hours per week: 40 hours per week.
Salary: £40,000 per annum plus commission.
About the Role
We are currently looking for a Customer Relations Manager to join our Sales & Marketing team. The successful candidate will have overall responsibility for the sale of self‑funding beds to achieve occupancy targets within the home. You will ensure that self‑funding clients and their families enjoy a high‑quality experience and that seamless move‑ins are achieved on date.
Working alongside the marketing team, you will devise and implement a marketing strategy tailored to the home and its geography. You will lead key marketing events, promote the home across social and local media, and create community engagement through local schools, businesses, charities and other organisations.
Benefits Of Working With Sanders Senior Living
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
- Opportunities to progress your career within the company
- Free, on‑site parking
- Employee of the Month awards
About You
We are seeking a skilled Customer Relations Manager with a strong background in sales and business development, preferably within the care industry. The ideal candidate will excel at establishing and nurturing valuable relationships with residents, families, and the local community. A dedication to providing exceptional service, a collaborative spirit, strong communication skills, and a passion for delivering top‑notch service are essential qualities for this role.
About Sanders Senior Living
Sanders Senior Living is a luxury care home group with state‑of‑the‑art residences brimming with premium facilities and exceptional services. Our commitment to personalised care and staff development is at the core of everything we do.
All appointments are subject to safer recruitment requirements. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Contact Detail:
Firstpoint construction services India Private limited Recruiting Team
