Customer relationship manager

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Direct message the job poster from firstmortgage.co.uk

Company Description

First Mortgage is one of the UK’s leading mortgage advisers, offering free impartial mortgage advice for over 25 years. With services covering the entire UK, we have secured billions in mortgages for our clients. Our growth during economic downturns is attributed to our high success rates in securing mortgages, with over 80% of new clients coming from word-of-mouth recommendations.

Role Description

This is a full-time on-site Customer Relationship Manager role located in Stockport. The Customer Relationship Manager will be responsible for managing client relationships, providing personalized customer care, and liaising with the lenders with the aim of obtaining mortgage offers. Tasks include handling client inquiries, resolving issues, and ensuring client satisfaction.

Qualifications

• Strong administration and sales skills
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to build and maintain client relationships
• Knowledge of mortgage industry regulations
• Experience in mortgages, underwriting, or financial services is a plus

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Sales and Business Development

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