At a Glance
- Tasks: Support business development and customer success in a fast-paced start-up environment.
- Company: FirstMind, a pioneering people-tech firm backed by a leading European VC.
- Benefits: Gain operational experience, work closely with the CEO, and expand your professional network.
- Other info: Opportunity to learn from successful entrepreneurs and engage with industry leaders.
- Why this job: Join a hyper growth start-up and make a real impact on business development.
- Qualifications: Pursuing a degree, strong work ethic, and a passion for working with people.
The predicted salary is between 500 - 1500 £ per month.
Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with motivated and extremely driven people? And are you curious or passionate about business development & customer success?
FirstMind is a first of its kind people-tech firm – built on a foundation of big data analytics. Our Human Analytics tool creates a common language that lets people understand themselves, each other, and how best to work together. This drives better hiring decisions, personalised development pathways, and team construction at all levels of seniority, regardless of the industry.
WHAT WE OFFER YOU
- An exciting opportunity to get in on the ground floor of a hyper growth start-up, and learn what it means to build an impactful data & people-driven business.
- You will be given responsibility in working alongside experienced professionals, supporting them in building, growing, and running aspects of FirstMind.
- You will have a passenger seat view of our journey of rapid growth.
- Get an in-depth understanding of behavioural analytics and how people are motivated to work.
- An opportunity for getting operational experience in a start-up and helping build a company from the inside, while learning from some of Europe’s most prolific and successful serial-entrepreneurs.
- A chance to work closely together with the CEO on our business development strategy.
- Engage in conversations with CEOs and MDs of leading European companies across multiple industries.
- International exposure where you will expand your professional network across Nova Group and get unique access to our network of leaders.
RESPONSIBILITIES
- Build an understanding of the FirstMind Talent Discovery tool.
- Build an understanding of customer pain points, requirements, and value that can be delivered by FirstMind.
- Learn how FirstMind position solutions to customers relevant to their business needs.
- Assistance in introducing FirstMind Practitioner Courses, feedback sessions and subscriptions to key decision makers.
- Assistance in developing a successful pipeline of commercial leads & clients.
- Drafting & presenting client proposals.
- Delivering feedback as part of product demo and product deliveries.
- Initiating intro calls with CEOs, MDs and other key business stakeholders.
EXPECTATIONS
You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you have:
- Working towards acquiring a bachelor’s or master’s degree.
- Have an innate desire to advise, deal and work with people.
- Have a genuine interest in learning and is proactively looking for ways to improve.
- Self-starter, motivated and organized.
- Driven to be part of a dynamic and fast-paced start-up environment.
Customer Success Internship in London employer: FirstMind
FirstMind is an exceptional employer that offers a unique opportunity to be part of a pioneering people-tech firm in a fast-paced start-up environment. With a strong focus on employee growth, you will gain hands-on experience working alongside seasoned professionals and have the chance to engage with industry leaders, all while contributing to impactful business development strategies. The supportive and entrepreneurial culture fosters innovation and collaboration, making it an ideal place for those eager to learn and make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Internship in London
✨Tip Number 1
Network like a pro! Reach out to people in your desired field on LinkedIn or at events. Don’t be shy; ask for informational interviews to learn more about their experiences and share your passion for customer success.
✨Tip Number 2
Prepare for those interviews! Research FirstMind and understand their products and values. Be ready to discuss how your skills can help tackle customer pain points and contribute to their growth.
✨Tip Number 3
Showcase your enthusiasm! During interviews, let your passion for business development and customer success shine through. Share examples of how you’ve taken initiative in the past and how you can bring that same energy to FirstMind.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our exciting journey.
We think you need these skills to ace Customer Success Internship in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer success and business development shine through. We want to see that you’re genuinely excited about the opportunity to work with us at FirstMind!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experiences and skills that align with the responsibilities mentioned in the job description. This shows us that you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FirstMind
✨Know Your Stuff
Before the interview, make sure you understand FirstMind's Talent Discovery tool and how it addresses customer pain points. Research the company’s mission and values, and be ready to discuss how your skills align with their goals.
✨Show Your Passion
Demonstrate your enthusiasm for business development and customer success during the interview. Share examples of how you've taken initiative in past roles or projects, and express your eagerness to learn and grow within a fast-paced start-up environment.
✨Ask Smart Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the challenges FirstMind faces in the market or how they measure success in customer engagement. This not only shows your curiosity but also your strategic thinking.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. FirstMind values humility and a genuine approach, so be authentic in your responses and interactions. This will help you connect better with the interviewers.
