Supervisor (PCV/Buses) in Ipswich

Supervisor (PCV/Buses) in Ipswich

Ipswich Full-Time 30000 - 40000 £ / year (est.) No working from home possible
FirstGroup

At a Glance

  • Tasks: Lead a team to ensure safety and smooth operations at bus stands.
  • Company: Join a diverse and inclusive transport company committed to excellence.
  • Benefits: Enjoy free bus travel, health cover, and a pension scheme.
  • Other info: Flexible shifts and opportunities for career growth await you.
  • Why this job: Make a difference in your community while developing your leadership skills.
  • Qualifications: Supervisory experience and a PCV/Cat D Licence are essential.

The predicted salary is between 30000 - 40000 £ per year.

Location: Ipswich & Sizewell C

Key Tasks

  • Promote safety and positive behaviour on-site
  • Manage daily scheduling, driver allocation, and vehicle issues
  • Handle customer queries and manage queues
  • Oversee bus stands and secure gate areas
  • Record passenger data and shift information accurately
  • Support SPS values and teamwork across all operations
  • Ensure compliance with company and safety standards

What You’ll Need

Essential

  • Supervisory experience
  • PCV/Cat D Licence
  • Confident with IT
  • Customer service or complaint-handling experience
  • Flexible to work shifts (24/7 operation)
  • Full driving licence

Desirable

  • Management experience
  • Knowledge of the transport sector

Benefits

  • Annual pay review
  • Smart health cover – our award-winning employee assistance program offers 24/7 confidential support for you and your family
  • Pension – 5% contributory pension matched by us
  • Employee retail discount scheme
  • Free bus travel & significantly reduced rail travel for you & your family member
  • Life assurance
  • 24/7 Employee Assistance Programme
  • Discounted Gym membership

All employees must be willing to undergo the Baseline Personnel Security Standard (BPSS) check and obtain a DBS certificate. These checks help ensure the honesty and integrity of individuals working at a Nuclear Licensed Site or with sensitive nuclear information. SPS Bus welcomes applicants from all backgrounds and is committed to diversity and inclusion regardless of gender, race, religion, disability, sexual orientation, or age.

Supervisor (PCV/Buses) in Ipswich employer: FirstGroup

SPS Bus is an exceptional employer located in Ipswich & Sizewell C, offering a supportive work culture that prioritises safety and teamwork. With comprehensive benefits including annual pay reviews, smart health cover, and free bus travel for employees and their families, we are dedicated to fostering employee growth and well-being. Join us to be part of a diverse team committed to excellence in the transport sector.

FirstGroup

Contact Details:

FirstGroup Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supervisor (PCV/Buses) in Ipswich

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on SPS and their values. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions related to supervisory roles and customer service. Think about your past experiences and how they relate to the job description – this will help you feel more confident when it’s your turn to shine.

Tip Number 3

Show off your flexibility! Since the role requires shift work, be ready to discuss your availability and willingness to adapt. Highlight any previous experience you have with managing schedules or working in a dynamic environment.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.

We think you need these skills to ace Supervisor (PCV/Buses) in Ipswich

Supervisory Experience
PCV/Cat D Licence
IT Proficiency
Customer Service Skills
Complaint Handling
Flexibility to Work Shifts
Full Driving Licence

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your supervisory experience and any relevant qualifications, like your PCV/Cat D Licence. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Supervisor role. Mention your customer service experience and how you can promote safety and positive behaviour on-site.

Show Off Your IT Skills:Since the role involves managing schedules and handling data, make sure to mention your confidence with IT. We love candidates who can navigate technology smoothly, so give us examples of how you've used IT in previous roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at FirstGroup

Know Your Stuff

Make sure you’re familiar with the key tasks listed in the job description. Brush up on your knowledge of safety protocols, customer service techniques, and how to manage daily scheduling. This will show that you’re not just interested in the role but also prepared for it.

Showcase Your Supervisory Skills

Be ready to discuss your previous supervisory experience. Think of specific examples where you’ve successfully managed a team or resolved conflicts. This will help demonstrate your leadership abilities and how you can promote positive behaviour on-site.

Get Comfortable with IT

Since the role requires confidence with IT, be prepared to talk about any relevant software or systems you’ve used in the past. If you have experience with scheduling tools or passenger data recording, highlight that to show you can hit the ground running.

Emphasise Flexibility and Teamwork

This position involves shift work and collaboration with others. Be sure to express your willingness to work flexible hours and share examples of how you’ve worked effectively in a team. This will align with the company’s values and show you’re a good fit for their culture.