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- Tasks: Lead a team to deliver top-notch on-board customer service.
- Company: Join FirstGroup, a leader in transport services.
- Benefits: Starting salary of £26,344, free rail travel, and 32 days leave.
- Other info: Flexible hours with opportunities for growth in a fast-paced environment.
- Why this job: Be the face of exceptional service and lead a dynamic team.
- Qualifications: Experience in customer service and strong teamwork skills.
The predicted salary is between 26344 - 26344 £ per year.
FirstGroup is seeking a Lead Customer Host in Bristol to deliver exceptional on-board customer service and lead a team of On Board Hosts. This role requires strong communication skills and the ability to work in a fast-paced environment.
Key benefits include:
- A salary starting at £26,344
- Comprehensive training
- Free rail travel
- 32 days of annual leave
Candidates must possess front line customer service experience, teamwork skills, and the ability to work flexible hours, including weekends and bank holidays.
Lead Onboard Hospitality Host in Bristol employer: FirstGroup
Contact Detail:
FirstGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Onboard Hospitality Host in Bristol
✨Tip Number 1
Get to know the company! Research FirstGroup and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your communication skills! As a Lead Customer Host, you'll need to shine in this area. Try mock interviews with friends or family to boost your confidence and get comfortable talking about your experiences.
✨Tip Number 3
Show off your teamwork skills! Think of examples from your past roles where you worked well with others. Be ready to share these stories during your interview to demonstrate how you can lead a team effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead Onboard Hospitality Host in Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your front line customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Teamwork Makes the Dream Work: Since this role involves leading a team, it's crucial to demonstrate your teamwork skills. Tell us about times when you collaborated with others to achieve a common goal. We love seeing how you can bring people together!
Flexibility is Key: This job requires working flexible hours, including weekends and bank holidays. Make sure to mention your availability in your application. We appreciate candidates who are ready to adapt to the needs of the role!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to make your application stand out. Let’s get started!
How to prepare for a job interview at FirstGroup
✨Know Your Customer Service Inside Out
Make sure you brush up on your front line customer service experience. Think of specific examples where you've gone above and beyond for a customer. This will show that you understand the importance of exceptional service, which is key for the Lead Customer Host role.
✨Show Off Your Team Leadership Skills
Since this role involves leading a team, be prepared to discuss your experience in managing or mentoring others. Share stories that highlight your ability to motivate and support your team, especially in a fast-paced environment.
✨Flexibility is Key
The job requires working flexible hours, so be ready to talk about your availability. If you have experience working weekends or bank holidays, mention it! This shows you're committed and can adapt to the needs of the role.
✨Communicate Clearly and Confidently
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering questions on the spot.