At a Glance
- Tasks: Be the go-to person for Group Travel customers, handling quotes and resolving queries.
- Company: Join Hull Trains, a forward-thinking company in the transport sector.
- Benefits: Enjoy a competitive salary, free rail travel, gym discounts, and generous leave.
- Other info: Diverse and inclusive workplace with opportunities for growth and innovation.
- Why this job: Make a real impact on pricing strategies and customer satisfaction in travel.
- Qualifications: Degree or equivalent experience; strong analytical skills and team spirit required.
The predicted salary is between 28000 - 28000 £ per year.
Permanent annual salary £28,000 with benefits including free and discounted rail travel, pension scheme, 25 days annual leave plus bank holidays, health cashback scheme and 50% gym membership fee coverage.
Responsibilities
- Act as the main point of contact for Group Travel customers for Hull Trains and its sister company, Lumo, preparing quotes, confirming travel details, and resolving queries promptly.
- Support the Marketing and PR teams with seat reservations and other ad‑hoc duties related to seat reservation or travel services.
- Manage a range of yield‑managed ‘Advance’ tickets to maximise passenger revenue using revenue management systems, including opening and maintaining services within the reservation system.
- Provide first‑line support to the Commercial Systems Manager for internal and external queries.
- Monitor the trading environment, including competitor pricing and demand‑impacting events, and implement appropriate revenue management strategies.
- Collaborate with the Commercial Systems Manager to develop pricing strategy, prepare tactical proposals for fare‑setting rounds in March, June, and September, and update fares within the Product Management System (PMS) with compliance.
- Assist in developing the retail strategy, preparing tactical proposals for revenue protection.
- Work closely with team members to drive change and develop innovative product opportunities.
- Analyse the value of specific commercial activities to support continuous improvement in achieving commercial goals.
- Undertake additional activities assigned by the line manager to maximise opportunities to delight customers and enhance revenue.
Knowledge and Experience
- Degree level education or equivalent professional experience.
- Proficiency in Office software (Word, Excel, Outlook) and web‑based programs.
- Knowledge of Lennon, PMS, and revenue management software is advantageous.
- Previous pricing analysis and revenue management experience within transport or travel sector is desirable but not essential.
- Strong analytical and problem‑solving skills with high accuracy.
- Highly organised, team player capable of handling multiple projects and prioritising workload.
- Excellent written and verbal communication skills.
- Understanding of broader transport industry trends and their implications for Hull Trains.
We are committed to encouraging equality of opportunity, diversity and inclusion at every level in our business, and ensuring an inclusive and open working environment.
Pricing Analyst employer: FirstGroup plc
As a Pricing Analyst at Hull Trains, you will join a dynamic team that values innovation and collaboration in a supportive work environment. With competitive benefits such as free rail travel, a generous pension scheme, and opportunities for professional growth, we are dedicated to fostering your career while ensuring a healthy work-life balance. Our commitment to diversity and inclusion makes Hull Trains an exceptional employer where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Pricing Analyst
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like FirstGroup plc.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to FirstGroup plc's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace Pricing Analyst
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at FirstGroup plc
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
