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- Tasks: Inspect tickets, sell them, and deliver top-notch customer service at Westbury station.
- Company: Join a major railway company focused on enhancing customer experiences.
- Benefits: Earn £15,594 for a 20-hour week with full training provided.
- Why this job: Be part of a dynamic team and make travel smoother for everyone.
- Qualifications: Must be 18+, enthusiastic, and have strong communication skills.
- Other info: Flexible shifts including weekends, perfect for students looking for part-time work.
The predicted salary is between 15594 - 15594 £ per year.
A major railway company is seeking a Ticket Examiner to enhance the customer experience at Westbury station.
Responsibilities include:
- Ticket sales
- Inspections
- Providing outstanding customer service
Candidates should be enthusiastic, able to work various shifts including weekends, and possess strong communication skills. A minimum age of 18 is required, and the role offers a salary of £15,594 for a 20-hour week. Training is full time for three weeks.
Ticket Inspector & Revenue Protection Specialist in Westbury employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticket Inspector & Revenue Protection Specialist in Westbury
✨Tip Number 1
Get to know the company! Research the railway's values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in enhancing the customer experience.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you handle various situations that might come up on the job.
✨Tip Number 3
Be flexible with your availability! The job requires working various shifts, including weekends. Highlight your willingness to adapt your schedule during interviews to show you're ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're proactive and keen to join our team. Don't miss out on this opportunity!
We think you need these skills to ace Ticket Inspector & Revenue Protection Specialist in Westbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to enhance the experience for our passengers at Westbury station.
Highlight Your Communication Skills: Make sure to emphasise your strong communication skills in your application. This is key for a Ticket Inspector role, so share examples of how you've effectively communicated with customers or colleagues in the past.
Be Flexible with Availability: Since the job involves various shifts, including weekends, it's important to mention your flexibility in your application. Let us know when you're available to work, as this will help us see you as a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the recruitment process.
How to prepare for a job interview at FirstGroup Internal
✨Know Your Stuff
Familiarise yourself with the railway company’s services and values. Understand the role of a Ticket Inspector and how it contributes to customer satisfaction. This will show your enthusiasm and commitment during the interview.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might be asked situational questions, so prepare examples that demonstrate your ability to handle customer interactions effectively.
✨Be Ready for Shift Work
The job requires flexibility with shifts, including weekends. Be prepared to discuss your availability and willingness to work varied hours. This shows you’re serious about the role and can adapt to the demands of the job.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the position and aligns with the customer-facing nature of the role.