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For Companies At a Glance
- Tasks: Lead and support a dynamic team of Drivers, ensuring top-notch service delivery.
- Company: Join GWR, a forward-thinking company committed to inclusivity and diversity.
- Benefits: Flexible working options, professional development, and a supportive work environment.
- Why this job: Make a real impact in a challenging role that evolves every day.
- Qualifications: Strong communication skills and knowledge of GWR operations are essential.
- Other info: Opportunity for career growth in a vibrant team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
About the team
An excellent opportunity to join our Operational Management team at Swansea, providing support and development for our team of trainee and experienced Drivers. We are in a time of transition and optimism for the future, making it a challenging and rewarding work environment. Working in a team and together with the wider Central Region, we will achieve our goals and deliver a fantastic service.
As a Driver Standards Manager, you will play a key role in delivering for our customers by keeping our services moving around the clock, driving performance improvements, and ensuring our Drivers are equipped with all the tools and knowledge to allow them to deliver a first-class service.
About the job
Main responsibilities will be:
- The delivery of GWR's competence management systems for safety critical operational staff, focusing primarily on Drivers.
- Line management of Drivers: welfare, conduct, attendance.
- Assessing and developing operational competence, particularly train driving performance to deliver improvements in line with company and industry requirements.
- Incident/accident investigations and due diligence checks.
- Safety briefing of Drivers.
- Involvement in Operational Training of Drivers.
- On call commitment.
You’ll need to be:
- Able to supply subject matter expertise relating to the development of company standards and working practices.
- Work flexibly and efficiently.
- A strong team player with excellent interpersonal and communications skills.
- Able to learn/adapt to change.
- Self-motivated, committed to delivering results with minimum supervision and able to use initiative appropriately.
- Able to work methodically and create/maintain accurate records.
As a minimum you’ll need to have:
- Excellent knowledge of GWR operations and standards.
- Mainline Train Driver competence.
- Good Microsoft Office skills.
Desirable:
- D31/D32 or A1 certification would be an advantage, although training in this area can be provided.
- Previous line management experience.
About the location
Swansea Driver Management Team are currently based in new offices in the Maliphant.
Working Pattern
The role will be based across Swansea & Cardiff depots, predominantly office hours but some out of hours in line with business needs.
Additional Information
This role is a secondment into the DSM role for a fixed term.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Driver Standards Manager in Swansea employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Standards Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, especially those in the Operational Management team. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on GWR operations and standards, and think about how your experience aligns with the role. We want to see that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. It’s all about demonstrating that you’ve got what it takes to manage Driver Standards effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Driver Standards Manager in Swansea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Driver Standards Manager and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that match what we're looking for, especially in line management and operational competence.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Stuff
Make sure you brush up on GWR operations and standards. Familiarise yourself with the competence management systems for safety-critical operational staff, especially focusing on train driving performance. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Driver Standards Manager, you'll be managing drivers' welfare and conduct. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight your ability to motivate others and drive performance improvements.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle incidents or accidents, and be prepared to discuss your approach to safety briefings and operational training. This will demonstrate your problem-solving skills and your commitment to maintaining high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges they currently face, or how success is measured in this role. This shows that you're not just interested in the job, but also in contributing positively to the team and the company.
