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- Tasks: Enhance customer relations by managing complex bookings and analysing sales data.
- Company: Large transport service provider in Sheffield with a focus on customer service.
- Benefits: Competitive salary, free bus travel, pension schemes, and comprehensive benefits package.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Excellent verbal communication skills and a proactive approach to customer service.
- Other info: Opportunity for growth in a supportive and engaging work environment.
The predicted salary is between 25604 - 35845 £ per year.
A large transport service provider in Sheffield is seeking a Specialist Sales professional to enhance customer relations. The role involves managing complex bookings and performing sales data analysis to support customer-focused processes.
Candidates should possess excellent verbal communication skills and demonstrate a proactive approach to customer service.
This position offers a competitive salary of £25,604 for a 37.5 hour week, along with a comprehensive benefits package, including free bus travel and pension schemes.
Specialist Sales & Customer Service Advisor in Sheffield employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Sales & Customer Service Advisor in Sheffield
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in enhancing customer relations.
✨Tip Number 2
Practice your verbal communication skills! Role-play common customer scenarios with a friend or family member. This will help us feel more confident when discussing complex bookings during the interview.
✨Tip Number 3
Prepare some insightful questions to ask during the interview. This shows our proactive approach and interest in the role, especially regarding how we can support customer-focused processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re keen on joining the team at this fantastic transport service provider.
We think you need these skills to ace Specialist Sales & Customer Service Advisor in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and customer service. We want to see how you've managed complex bookings and any relevant data analysis skills you've got up your sleeve!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive approach to customer service and how you can enhance customer relations. We love a good story, so share your experiences!
Show Off Your Communication Skills: Since excellent verbal communication is key for this role, consider mentioning specific examples where you've successfully communicated with customers or resolved issues. We want to see that you can connect with people!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Stuff
Before the interview, make sure you understand the transport service provider's offerings and how they enhance customer relations. Familiarise yourself with common booking complexities and think about how you would handle them.
✨Show Off Your Communication Skills
Since excellent verbal communication is key for this role, practice articulating your thoughts clearly. You might want to prepare a few examples of how you've successfully communicated with customers in the past.
✨Be Proactive in Your Approach
Demonstrate your proactive approach by preparing questions that show your interest in improving customer service processes. Think about how sales data analysis can support these efforts and be ready to discuss your ideas.
✨Dress the Part
Even though it’s a transport service provider, first impressions matter! Dress smartly to convey professionalism and confidence. It shows you take the opportunity seriously and respect the company culture.
