At a Glance
- Tasks: Provide top-notch written support via live chat and email for customers.
- Company: Join FirstGroup, a leader in the travel industry with a focus on customer satisfaction.
- Benefits: Enjoy a comprehensive benefits package and flexible working hours.
- Other info: Work in a dynamic environment with opportunities for growth and development.
- Why this job: Make a real difference in customers' travel experiences while developing your skills.
- Qualifications: Strong English writing skills and a knack for empathy are essential.
The predicted salary is between 20000 - 25000 £ per year.
First Group is recruiting for a Live Chat Customer Service Advisor based in Sheffield.
You will provide exceptional written and email support across multiple channels, logging interactions and resolving issues to first-contact resolution where possible.
The role requires strong English writing skills, empathy, and the ability to work across shifts from 8am to 8pm on weekdays and some weekends. 37.5 hours per week with a comprehensive benefits package.
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Live Chat Customer Advisor – Travel Perks & Impact in Sheffield employer: FirstGroup Internal
FirstGroup Internal is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth within the HR field. Located in the UK, we offer competitive benefits and a collaborative environment where your contributions are recognised and appreciated, making it a rewarding place to advance your career in HR operations.
