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- Tasks: Analyse data to produce reports and insights for revenue protection and anti-fraud strategies.
- Company: Join a leading team in revenue protection and fraud prevention.
- Benefits: Flexible working options, training support, and a diverse, inclusive environment.
- Why this job: Make a real impact by protecting revenue and combating fraud with your analytical skills.
- Qualifications: Strong Excel skills, analytical mindset, and effective communication abilities.
- Other info: Remote, hybrid, or on-site work available; great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About the team
You will be working for the Revenue Protection, Fraud and Prosecutions Development team. The team is highly successful and is industry leading in the way it identifies areas for continuous improvement in the delivery of our Revenue Protection and Anti-Fraud functions. The work includes internal performance reporting that is relied upon by several cross functional management teams, and detailed data analysis which is used to identify areas where our revenue is at risk from fare evasion and fraud.
About the job
The purpose of the role is to use data from a variety of sources to produce reports and KPIs for the Revenue Protection, Fraud and Prosecutions functions. This information is used to drive both individual and team performance, as well as supporting the Revenue Protection and Anti-Fraud strategic goals and keeping the business informed of the overall performance.
Your main responsibilities will be:
- Supporting the Revenue Protection, Fraud and Prosecutions teams in the delivery of the Revenue Protection and Anti-Fraud Strategy
- Accurate and timely updates of the datasets which drive core report production
- Updating period dashboards and KPIs for the Revenue Protection, Prosecutions, Guards and Gateline teams
- Providing actionable analysis and insight to compliment the outputs produced
- Drawing insights from and manipulating complex data sets
- Identification of possible efficiency improvements to current data collection processes
- Maintenance and development of the Data Standards team process guide library.
You’ll need to be:
- Excited by finding out the ‘why' as well as the ‘what' by exploring several different data sources
- Able to use data to tell a story, and produce work understood by different audiences
- Willing to ask questions to find out the detail behind a request
- Used to working under pressure and to deadlines
- Adaptable to changing scenarios
- A problem solver
As a minimum, you will need to have:
- Advanced working knowledge and application of MS Office, particularly Excel. Experience of Power Query and DAX would be an advantage
- Experience of cleaning and combining data
- Excellent analytical skills
- The ability to work competently with minimal supervision
- Proven communication skills across all levels of the business
- High attention to detail
- Experience of Power BI
About the location
This role can be remote, hybrid or on-site depending on how you work best. The team is based in Vastern House, Reading. You need to be able to travel to Reading occasionally and there may be a need to travel to other parts of the GWR network from time to time.
Working Pattern
Full time, 37 hours per week. If you need flexibility away from the traditional 9-5 working pattern, we can discuss how this can be accommodated.
Additional Information
Our primary analysis tool is currently Excel, but we are slowly moving our reporting to Power BI. Familiarity with the tool and capabilities of the Power BI Service would be an advantage, but training and development support will be provided.
We would love to meet applicants from diverse backgrounds. You do not need to meet 100% of the requirements to apply; tell us about your strengths and what you could bring to the role.
For further information, please contact Rory Marrast Revenue Protection Data Standards Manager on 07890 958930 or rory.marrast@gwr.com
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Revenue Protection Analyst in Reading employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Protection Analyst in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Revenue Protection team on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your data skills! Prepare a mini-project using Excel or Power BI that showcases your ability to analyse complex datasets. Bring it up during interviews to demonstrate your problem-solving prowess.
✨Tip Number 3
Be ready to discuss your thought process! When they ask about your analytical approach, share how you identify trends and insights from data. This will show them you’re not just a number cruncher but a strategic thinker.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at GWR.
We think you need these skills to ace Revenue Protection Analyst in Reading
Some tips for your application 🫡
Show Your Data Skills: Make sure to highlight your experience with data analysis and reporting in your application. We want to see how you can use data to tell a story and drive performance, so don’t hold back on showcasing your analytical skills!
Tailor Your Application: Take the time to tailor your CV and cover letter to the role. Mention specific experiences that relate to revenue protection and anti-fraud strategies. This shows us you’re genuinely interested and understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Data Tools
Make sure you're familiar with Excel, Power Query, and Power BI. Brush up on your skills and be ready to discuss how you've used these tools in the past. Being able to demonstrate your proficiency will show that you can hit the ground running.
✨Tell a Story with Data
Prepare examples of how you've used data to tell a compelling story. Think about how you can explain complex datasets in a way that's easy for different audiences to understand. This will highlight your analytical skills and communication abilities.
✨Ask Insightful Questions
During the interview, don't hesitate to ask questions that dig deeper into the role and the team's objectives. This shows your enthusiasm and willingness to understand the 'why' behind the work, which is crucial for a Revenue Protection Analyst.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous roles and how you overcame them. Highlighting your problem-solving approach will demonstrate your adaptability and ability to work under pressure, both key traits for this position.