At a Glance
- Tasks: Assist passengers with travel needs and provide first-class customer service.
- Company: Join Great Western Railway, a leader in passenger care and accessibility.
- Benefits: Flexible part-time hours and the chance to make a difference in people's journeys.
- Other info: Work outdoors in a dynamic environment with opportunities for personal growth.
- Why this job: Be the friendly face that helps vulnerable customers travel safely and confidently.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
Great Western Railway (GWR) is seeking to recruit for a part-time role in customer assistance at our station.
The position focuses on delivering first-class service to passengers, including vulnerable customers, with a proactive approach to guiding and supporting travel needs.
You'll perform manual handling tasks, help with ramps for wheelchairs and luggage, and maintain a visible presence at the station in all weathers while providing accurate travel information and ensuring safety.
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Railway Passenger Care & Accessibility Assistant in Reading employer: FirstGroup Internal
FirstGroup Internal is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth within the HR field. Located in the UK, we offer competitive benefits and a collaborative environment where your contributions are recognised and appreciated, making it a rewarding place to advance your career in HR operations.
