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- Tasks: Provide top-notch customer service and sell tickets across various locations.
- Company: Leading transportation company with a focus on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Customer service experience, strong communication skills, and a full driver's licence.
- Other info: Ideal for those who enjoy travel and working independently.
The predicted salary is between 30000 - 42000 £ per year.
A leading transportation company is looking for a Customer Sales Advisor to work independently across various locations in Reading. This role involves providing exceptional customer service, selling tickets, and maintaining ticketing equipment.
The successful candidate will need:
- a customer service background
- strong communication skills
- a full driver's licence with access to a vehicle
This position requires flexibility, as you will need to travel to different sites to ensure timely operations. Competitive hours with weekend availability are expected.
Independent Station Sales & Customer Care Advisor in Reading employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Station Sales & Customer Care Advisor in Reading
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the transportation industry. A personal recommendation can go a long way in landing that Customer Sales Advisor role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your customer service skills and how you can sell tickets effectively. A confident and engaging approach can make you stand out.
✨Tip Number 3
Stay flexible! Since this role requires travelling to different sites, show your willingness to adapt to various locations and schedules. Highlighting your flexibility during interviews can impress hiring managers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just find the perfect fit for your skills.
We think you need these skills to ace Independent Station Sales & Customer Care Advisor in Reading
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your communication skills and problem-solving abilities.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention your flexibility and willingness to travel, as these are key for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Customer Service Stuff
Brush up on your customer service experience and be ready to share specific examples. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will show that you understand the importance of exceptional service in this role.
✨Show Off Your Communication Skills
Since strong communication is key, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions, focusing on how you can effectively communicate with customers and colleagues alike. Remember, it’s not just what you say, but how you say it!
✨Flexibility is Key
Be prepared to discuss your availability and willingness to travel. Highlight any previous roles where you had to adapt to changing schedules or locations. This will demonstrate that you’re ready to meet the demands of the job and keep operations running smoothly.
✨Get Familiar with the Company
Do some research on the transportation company before your interview. Understand their values, services, and any recent news. This knowledge will help you tailor your answers and show that you’re genuinely interested in being part of their team.