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- Tasks: Learn coaching skills to empower colleagues and enhance professional performance.
- Company: Join GWR and develop your coaching expertise with a supportive team.
- Benefits: Achieve Level 5 Coaching Professional qualification and gain Chartered Manager Status.
- Why this job: Make a real impact by helping others grow and succeed in their roles.
- Qualifications: Grade C or higher in English and Maths, or relevant experience.
- Other info: Enjoy a dynamic learning environment with mentorship and career growth opportunities.
We are pleased to announce a new Quest apprenticeship for GWR colleagues. Quest apprenticeships are aimed at colleagues who currently work for GWR, and give learners the opportunity to gain new skills, knowledge and behaviours which can be put into practice in the workplace and are a great development opportunity. Study is mainly online through our education partner Exeter College. There is no change to your terms and conditions, and you study alongside your current role.
Coaching is a way of leading in a non-directive manner, helping people to learn through deep listening and reflective, open questions rather than instructing, giving advice or making suggestions. It can help to empower and engage colleagues to enhance their professional performance. Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement.
This apprenticeship is perfect for anyone looking to build their coaching skills - whether you’re a coach, team leader, manager or trainer, it’s designed to help you work confidently with individuals and teams in a range of environments.
In this apprenticeship you will learn how to:
- Plan, conduct and record coaching needs to inform your coaching practice.
- Agree and develop coaching contracts with all the relevant parties that also consider ethical issues in coaching and boundaries.
- Deliver effective and responsive coaching sessions, ensuring they reflect boundaries and professional requirements and contribute towards wider objectives.
- Select and use a suitable variety of coaching tools and techniques.
- Review and interpret coaching needs, identifying when coaching is / isn’t appropriate, and signpost those receiving coaching to other professional services when needed.
- Provide support to those receiving coaching in the definition and delivery of valid goals, through clearly defined and committed to actions.
- Design coaching interventions that frame, challenge and meet the agreed objectives in the coaching contract.
- Evaluate the effectiveness of coaching interactions for the purposes of quality assurance and self-development for the coach and to measure return on investment.
- Maintain records of coaching practice including the logging of coaching hours, supervision, recording CPD and maintaining logs of practice.
Who is this apprenticeship suitable for?
To succeed in this apprenticeship, learners need to be able to coach at least three colleagues who would be able to participate in multiple coaching sessions. Two of these colleagues would be involved in the End Point Assessment observation. Learners are required to complete administrative actions as part of coaching Continuous Personal Development and reflective logs including entries before coaching sessions with each coachee and after, as well as follow up emails and minute taking.
What’s in it for me?
You will achieve the Level 5 Coaching Professional Apprenticeship Standard including Chartered Manager Status (CMgr) and CMI Student Membership. The qualification is recognised by the European Mentoring and Coaching Council, the Association for Coaching and the International Coach Federation. GWR apprentices say that they enjoy learning in adulthood, building their confidence and meeting colleagues all over the network, as well as having their work valued and analysed by highly rated Exeter college tutors.
To support you, you will be allocated a GWR mentor. The programme will be delivered by Ofsted Outstanding Exeter College through online and face to face taught sessions and will typically last 18 months. You will also have planned eight weekly reviews with your Skills Officer and GWR mentor to discuss progress and on programme support. Once training has been concluded there will be an End Point Assessment where learners can showcase their work. Tutors from Exeter College will work with you and support you to prepare for the End Point Assessment.
Due to the amount and standard of written work required throughout the course, a Grade C or higher GCSE or equivalent in English and Maths would be expected. Other relevant workplace qualifications or prior experience may be considered as an alternative if appropriate. Applicants will be required to complete an application form and if shortlisted, a short online briefing session and interview with the college tutor. Please note, as part of the short-listing process, your application form will be shared with Exeter College.
Quest Apprenticeship – Coaching Professional employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quest Apprenticeship – Coaching Professional
✨Tip Number 1
Network like a pro! Reach out to colleagues and mentors within GWR who can give you insights about the apprenticeship. A friendly chat can open doors and help you stand out.
✨Tip Number 2
Prepare for your interview by practising common coaching scenarios. Think about how you'd handle different coaching situations and be ready to share your thoughts during the online briefing session.
✨Tip Number 3
Show your passion for coaching! During your interview, express why you want to develop your coaching skills and how you plan to use them to empower others at GWR.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re in the loop with all the latest updates about the apprenticeship.
We think you need these skills to ace Quest Apprenticeship – Coaching Professional
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to align your skills and experiences with the coaching role. Highlight any relevant coaching or leadership experiences that show how you can empower others and contribute to their development.
Show Your Passion for Coaching: Express your enthusiasm for coaching and helping others grow. Share specific examples of how you've supported colleagues or teams in the past, and how this apprenticeship will help you further develop those skills.
Check Your Work: Before hitting submit, give your application a thorough proofread. Typos and errors can distract from your message, so take the time to ensure everything is clear and professional. And remember, apply through our website!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Coaching Fundamentals
Before the interview, brush up on the key principles of coaching. Understand how to plan and conduct effective coaching sessions, and be ready to discuss your approach to deep listening and asking reflective questions. This will show that you’re not just familiar with the theory but can apply it in practice.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully coached someone or facilitated a learning experience. Be prepared to share these stories during the interview, highlighting the challenges faced, your coaching techniques, and the outcomes achieved. This will demonstrate your practical experience and ability to empower others.
✨Understand the Ethical Boundaries
Familiarise yourself with the ethical considerations in coaching, such as confidentiality and professional boundaries. Be ready to discuss how you would handle sensitive situations and ensure that your coaching practice aligns with these ethical standards. This shows that you take your role seriously and are committed to professional integrity.
✨Engage with Your Interviewers
During the interview, remember that coaching is about engagement. Use open questions to interact with your interviewers, showing your ability to listen and respond thoughtfully. This not only reflects your coaching style but also helps build rapport, making a positive impression.
