At a Glance
- Tasks: Drive trains safely while ensuring excellent customer service and communication.
- Company: Join First Rail London, a leader in the rail industry with a focus on safety and inclusivity.
- Benefits: Enjoy free travel, discounts, and a supportive work environment.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team making a real difference in passenger transport.
- Qualifications: Must have 2 years of mainline driving experience and a strong safety record.
The predicted salary is between 50000 - 60000 £ per year.
We are on the hunt for highly committed and customer focused Qualified Train Drivers across London. You will need to have a minimum of 2 years' experience of continually productive main line train driving experience along with a good safety of the line record, ideally coming from a passenger railway background.
As a First Rail London Train Driver, you will primarily work alone whilst maintaining high levels of concentration at all times, being fully responsible for passenger safety. You won't just drive our trains; you will act as a technical and operational specialist, delivering high standards of on-train service as expected from our customers. We pride ourselves on safety and customer service and are therefore seeking individuals with an excellent safety of the line record, proven train driving experience, as well as a passion for the rail industry and delivering an on-time service for our passengers.
To be successful in this role, you will need to be safety conscious and able to deal with pressurised situations and emergencies, whilst working as a team player communicating with the Control teams with the goal of always delivering fantastic customer service.
What we're looking for:
- A good safety of the line record
- Excellent communication skills with a customer focused attitude
- Have a proactive ‘can do' approach
- To work well in a team, as well as to have the ability to work in a highly autonomous environment
- The ability to effectively work under pressure and react positively to unforeseen circumstances
- To have flexibility regarding work and shift patterns with the ability to work both days and nights, including weekends
- To have a minimum of 2 years' Qualified Mainline driver experience
- The ideal individual will have experience driving passenger services
All applicants will be expected to sit an interview. Upon successful completion of this, we will then complete a Safety of the Line check and a medical. If you have a pre-booked holiday, please inform us during the application process, as this may impact your start date.
The reward:
- Free Travel for you and a nominated person at your address on TfL Network - this alone is worth a potential total of £5,200 per annum
- 75% discount off season tickets and leisure travel on other Train Operating Companies
- Discounts on European rail services after 1 year of service
- First Xclusives – a benefits portal offering a wide range of benefits and discounts
- Employee Assistance Programme - 24-hour helpline, covering a multitude of subjects.
We all belong at First Rail London. FirstGroup's vision is to provide an inclusive environment for all colleagues, across its group of businesses, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please let us know. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
Qualified Train Driver employer: FirstGroup Internal
At First Rail London, we pride ourselves on being an excellent employer, offering our Qualified Train Drivers a supportive and inclusive work environment in the heart of London. With benefits such as free travel for you and a nominated person on the TfL Network, substantial discounts on season tickets, and a commitment to employee growth through diverse opportunities, we ensure that our team members feel valued and empowered. Join us to be part of a company that prioritises safety, customer service, and the well-being of its employees while fostering a culture of diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Qualified Train Driver
✨Tip Number 1
Network like a pro! Reach out to current or former train drivers and industry professionals on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your safety protocols and customer service skills. Think of real-life scenarios where you’ve excelled in these areas, as they’ll likely come up during the chat.
✨Tip Number 3
Show your passion for the rail industry! During interviews, share why you love being a train driver and how you prioritise passenger safety and service. Your enthusiasm can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Qualified Train Driver
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 2+ years of mainline train driving experience in your application. We want to see how your background aligns with our focus on safety and customer service, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, especially those that relate to working under pressure and maintaining safety standards.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific examples of how you've delivered excellent customer service or handled emergencies in the past. We love seeing how you fit into our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Safety Record
Make sure you can confidently discuss your safety of the line record. Prepare specific examples of how you've maintained safety standards in your previous roles, as this is crucial for the position.
✨Showcase Your Customer Focus
Be ready to share instances where you've gone above and beyond for passengers. Highlight your customer service skills and how they align with the company's values, as they pride themselves on delivering excellent service.
✨Demonstrate Your Ability to Handle Pressure
Think of scenarios where you've successfully managed emergencies or high-pressure situations. This will show that you're capable of maintaining composure and making quick decisions when it matters most.
✨Communicate Effectively
Practice clear and concise communication. Since you'll be working with control teams, being able to articulate your thoughts and respond to queries effectively will be key to your success in the role.
