Planning, Performance and Resource Analyst

Hull Trains is proud to be one of the UK's leading open-access rail operators, running seven daily services between Beverley, Hull and London King's Cross, with key local community stops at Cottingham, Brough, Howden, Selby, Doncaster, Retford and Grantham. We're celebrating 25 years of quality service and have become a vital part of the Humber region as a transport provider, deeply rooted in the communities we serve.

At Hull Trains, it's our people who set us apart. We're a local company made up of colleagues from nationwide delivering exceptional service every day. Many of our team have progressed through the business to achieve senior roles, testament to the supportive, rewarding environment we've created. We are proud to champion equality, diversity and inclusion, with 53% female colleagues across the organisation and the highest percentage of female drivers in the UK.

With record-breaking passenger numbers, a cutting-edge, eco-friendly fleet and services exceeding pre-pandemic levels, we're a company going from strength to strength. Every member of our team plays a vital role in driving our success and shaping the future of rail travel in our region. We're looking for passionate people to join us.

We are recruiting for a Planning, Performance and Resource Analyst. What you will be expected to deliver:

• Through a full understanding of train planning principles, produce, issue, and distribute robust, efficient diagrams that adhere to all train planning parameters.
• Develop plans for amended schedules in response to Network Rail possessions, including provision for replacement buses as directed by the Planning & Performance Manager.
• Maintain records and forecasts to support other areas of the business such as engineers and reservations teams, and external partners.
• Provide ‘off the shelf' timetables for seasonal variation and restricted access scenarios.
• Act as the focal point for all short- and medium-term access planning.
• Support the work of the Planning & Performance Manager by attending meetings and retaining familiarity with the possession strategy and performance of the timetable.
• Advise East Coast Digital Railway lead on Performance and Timetable issues.
• Actively participate and contribute to performance improvement of the train service.
• Assist with other activities within the Operations & Customer Experience Team as required.
• Produce weekly Engineering Work Circulars for National Rail.
• Produce amended train crew diagrams adhering to the company's Terms and Conditions.
• Meeting Short Term and Very Short-Term Planning requirements.
• Deputise for the Planning and Performance Manager as required.
• Produce short term rosters in line with amended timetables to ensure resource is planned on a short-term basis.
• Provide cross cover for the Resourcing Assistant, familiarising yourself with their work activity.
• Provide support to the wider office and assist with ad hoc projects when required.
• Provide Onboard Manager contingency support duties.
• Carry out On Call duties.

The knowledge or experience you will need:

• Educated to a good standard (A level or above).
• A good understanding of train planning principles, performance and resource planning techniques.
• A comprehensive understanding of rostering principles, terms & conditions and roster development.
• Onboard Manager (Guard) competency or willingness to train towards.
• An excellent working understanding of Voyager Plan and ability to construct reports and improve report presentation and readability.
• Excellent communication skills to engage with all levels of staff, internally and externally.
• Able to demonstrate an excellent level of computer literacy (especially Word, Excel and PowerPoint).

At Hull Trains, we are committed to encouraging equality of opportunity, diversity and inclusion at every level in our business, ensuring an inclusive and open working environment.