At a Glance
- Tasks: Lead high-impact transformation projects and support key change initiatives.
- Company: First Bus, a leader in transport innovation and customer delivery.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on delivering value sustainably.
- Why this job: Make a real impact on strategic priorities and drive meaningful change.
- Qualifications: Experience in transformation projects and strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Flexible (UK-wide with occasional travel)
Contract: 12 months fixed term
About the role
We’re looking for a Transformation Manager to join our Customer Delivery and Transformation team and help deliver some of First Bus’s most important strategic priorities. In this role, you’ll work closely with senior leaders across the business to lead and support key transformation programmes—shaping and delivering change across operations, technology and organisational design. You’ll also play a key role in building our transformation capability, helping to embed consistent ways of working and strengthen how we deliver change across First Bus.
The team:
The Customer Delivery and Transformation team works in partnership with the First Bus Executive to shape business strategy and deliver the transformation required to achieve it. We lead and coordinate transformation across First Bus, ensuring strategic priorities are translated into impactful programmes and delivered effectively. We also track performance, provide delivery assurance, and embed a consistent approach to change. At the heart of our work is a focus on delivering value quickly and sustainably—for our people, customers, communities and shareholders.
What you’ll be doing:
- Leading and supporting high-impact transformation projects and programmes
- Developing business cases, project plans and delivery frameworks
- Managing risks, dependencies and governance to ensure delivery
- Supporting stakeholder engagement and change adoption across the business
- Contributing to the development of “The First Bus Way” for transformation
- Supporting the design and delivery of training programmes and organisational role changes and responsibilities
- Working collaboratively across teams to solve complex challenges and drive performance
What we’re looking for:
- Proven experience delivering within transformation, change or improvement programmes in large-complex organisations
- Experience across technology-enabled transformation, operational transformation, operating model design and continuous improvement
- Strong project management and stakeholder engagement skills
- Proficient in developing presentations and business cases
- Ability to work across teams and influence at different levels
- A structured, analytical approach with strong problem-solving capability
- Confidence communicating ideas clearly and effectively
Flexible-Location Transformation Lead in London employer: FirstGroup Internal
First Bus is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With the flexibility of a UK-wide location, employees benefit from a collaborative environment where they can lead impactful transformation projects while contributing to meaningful change in the community. The company fosters innovation and offers opportunities for professional advancement, making it an ideal place for those seeking a rewarding career in transformation management.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible-Location Transformation Lead in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Flexible-Location Transformation Lead at FirstGroup Internal!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like FirstGroup Internal or be willing to refer you for that Flexible-Location Transformation Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from FirstGroup Internal who’s on the lookout for their next Flexible-Location Transformation Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Flexible-Location Transformation Lead role at FirstGroup Internal!
We think you need these skills to ace Flexible-Location Transformation Lead in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at FirstGroup Internal. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at FirstGroup Internal
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at FirstGroup Internal. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
