At a Glance
- Tasks: Lead and support drivers to ensure safe and efficient train operations.
- Company: Join a leading transport company committed to safety and inclusivity.
- Benefits: Enjoy free travel, discounts, and a supportive employee assistance programme.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in train performance and customer satisfaction.
- Qualifications: Experience in driver management and strong communication skills required.
The predicted salary is between 40000 - 50000 € per year.
The main purpose of the Driver Manager role is to lead drivers in ensuring operational safety, carry out fitness and competence assessments, and ensure that drivers are utilised in the most effective and economical manner possible so as to ensure the reliable operation of the train plan, contribute to improving train performance and achieve customer satisfaction targets.
Responsibilities
- Manage the deployment of drivers to ensure the business needs are met in terms of efficient and economical operation.
- Carry out the provision of the disciplinary procedures, welfare arrangements and health and safety at work as delegated.
- Carry out competency assessments and monitoring of drivers and trainee drivers at the frequency and in the manner specified as set down in company procedures.
- Carry out and record fitness for duty checks of drivers and trainee drivers at the frequency and in the manner specified in company procedures.
- Carry out briefings of drivers and trainee drivers at the frequency laid down in company procedures using corporate and departmental briefing material and incorporating any local requirements identified by the Operations Managers.
- In accordance with company procedure requirements, make recommendations to the appropriate Operations Manager concerning any driver that may require additional monitoring due to identified sub-standard performance or other factors.
- Apply development plans for identified drivers.
- Implement the safety standards (developed by the Operations Standards Manager) at driver depots.
- Ensure six monthly safety checks are carried out to meet safety validation requirements.
- Ensure remedial actions from all audits are addressed and closed out.
Qualifications (minimum)
- Certification in rules and regulations competence and knowledge of traction instructions.
- Full Driver Competence for a minimum of 4 years out of the last 5-year period.
- Capability to improve levels of driver performance in terms of safety and discipline and to manage effectively staff inter-relationships within driver depots and between depot staff and other members of staff.
- Good standards of literacy, numeracy and computer skills are essential.
- Excellent communication skills with the ability to communicate confidently and effectively both verbally and in writing with drivers and other employees and organisations.
- Will need to live within a 60 minute distance to the Depot either via public transport or drive.
- Good knowledge of traction/operational matters, including conditions of service, rostering practices, disciplinary procedures.
Benefits
- Free Travel for you and a nominated person at your address on TfL Network.
- 75% discount off season tickets and leisure travel on other Train Operating Companies.
- Discounts on European rail services after 1 year of service.
- First Xclusives – a benefits portal offering a wide range of benefits and discounts.
- Employee Assistance Programme – 24hr helpline, covering a multitude of subjects.
FirstGroup is an equal opportunity employer. We value our differences such as age, gender, ethnicity, religion and disability, and maintain a zero tolerance toward any form of prejudice toward our colleagues, customers and future talent. We strive to provide an inclusive environment for all employees and ensure all candidates have an equal opportunity to access meaningful employment.
Driver Manager in London employer: FirstGroup Internal
FirstGroup is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where safety and performance are paramount. With benefits such as free travel on the TfL network and substantial discounts on leisure travel, employees enjoy a rewarding work-life balance while having access to comprehensive training and growth opportunities within the rail industry. Located conveniently for those living within a 60-minute commute, FirstGroup fosters an inclusive environment that values diversity and promotes equal opportunities for all.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to driver management. Think about how you’d handle safety checks or performance issues, and be ready to share your experiences.
✨Tip Number 3
Show off your skills! Bring along any relevant certifications or examples of past successes in managing drivers. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Driver Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Driver Manager role. Highlight your experience in managing drivers, safety protocols, and any relevant qualifications. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since communication is key in this role, use your application to demonstrate your ability to convey information clearly. Whether it's through your writing style or examples of past experiences, let us know you can communicate effectively with drivers and staff.
Be Specific About Your Experience:When detailing your past roles, be specific about your achievements related to driver management and safety standards. We love numbers and results, so if you've improved performance or implemented successful training programmes, shout about it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Stuff
Make sure you brush up on your knowledge of traction instructions and operational matters. Familiarise yourself with the company's procedures, especially around safety standards and driver assessments. This will show that you're not just interested in the role but also understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
As a Driver Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed teams or improved performance. Highlight how you handled disciplinary procedures or enhanced safety measures, as this will demonstrate your capability to manage effectively.
✨Communicate Clearly
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain how you would conduct briefings or handle difficult conversations with drivers, so think about how you can convey your message effectively while maintaining a positive atmosphere.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to driver management. For instance, how would you handle a driver showing sub-standard performance? Prepare structured responses that reflect your problem-solving skills and adherence to company procedures, showcasing your ability to make sound recommendations.
