At a Glance
- Tasks: Engage with the community while ensuring smooth parking operations and compliance.
- Company: Join a dynamic team at Sizewell, committed to excellent customer service.
- Benefits: Earn £15.00 per hour with a 39-hour contract and flexible working hours.
- Other info: Training provided for additional qualifications and career growth opportunities.
- Why this job: Make a positive impact in your community while developing valuable skills.
- Qualifications: Customer service experience and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
£15.00 per hour, 39 hour contract. We are seeking an individual with strong customer service and interpersonal skills to enforce allocated car parking activities across Sizewell ACA, Northern and Southern Park and Ride sites (Darsham, Wickham Market), as well as within designated local community locations. The role requires a proactive, customer‑focused approach, engaging positively with local residents, businesses, and community stakeholders to address parking concerns, support compliance, and minimise disruption. Through professional conduct and effective communication, you will ensure that SPS and SZC are represented in a positive, responsible, and community‑minded manner at all times.
Summary of role & main responsibilities:
- Carry out validation checks of parking permits in line with the expected levels set out by the SZC Parking Manager.
- Champion behavioural safety, challenging at‑risk behaviours and promoting positive safety conversations.
- Monitor vehicle compliance with car park rules, permits, and parking guidelines.
- Monitor the occurrence of fly parking in surrounding towns and villages by completing daily patrols and escalating any issues.
- Carry out vehicle counts and daily patrols.
- Complete incident reporting and follow correct procedures accurately and on time.
- Build positive relationships with local residents and community stakeholders.
- Deliver outstanding customer service and act as a professional point of contact for colleagues and customers.
- Communicate operational issues, road incidents, closures, and service disruptions to the Operations Team.
Skills & experience:
- Essential: Customer Service background; A flexible approach to working hours as we are a 24/7 business; Ability to use IT such as laptop/phone/MS office.
- Desirable: Parking experience; Conflict Management.
Qualifications & knowledge:
- Essential: Driving Licence.
- Desirable: IOSH Working Safely; Banks Person Trained (we can provide training); PCV licence holder; Influencer Training; First Aid; CITB or CCNSG L3 Health & Safety Supervisor; Knowledge of the transport sector.
Parking Attendant - SZC in Ipswich employer: FirstGroup Internal
As a Parking Attendant at Sizewell, you will join a supportive and community-focused team dedicated to providing exceptional customer service while ensuring the smooth operation of parking facilities. Our company values employee growth, offering training opportunities and a flexible work environment that fosters collaboration and positive engagement with local residents and stakeholders. With competitive pay and a commitment to safety and professionalism, we strive to create a rewarding workplace where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Parking Attendant - SZC in Ipswich
✨Tip Number 1
Get to know the company! Research Sizewell and their community initiatives. When you show up for your interview, drop in some knowledge about their projects or values. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations with residents or businesses. Role-play with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Dress the part! Even if it’s a parking attendant role, looking professional can make a big difference. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in being part of their team.
We think you need these skills to ace Parking Attendant - SZC in Ipswich
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you can bring that positive energy to our team!
Be Proactive and Positive:In your written application, demonstrate your proactive approach to problem-solving. Share examples of how you've tackled challenges head-on and maintained a positive attitude, especially in customer interactions.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the extra step!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond to help someone. This role is all about engaging positively with the community, so be ready to share how you've built relationships in previous jobs.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be prepared to discuss how you would handle tasks like monitoring vehicle compliance or conducting daily patrols. Showing that you understand what’s expected will impress the interviewers.
✨Demonstrate Proactive Problem-Solving
Think of scenarios where you've had to address issues proactively. Whether it’s dealing with a difficult customer or resolving a parking concern, having a few stories ready will show that you can think on your feet and act in the best interest of the community.
✨Show Your Flexibility
Since this is a 24/7 role, be ready to discuss your availability and willingness to work flexible hours. Highlight any past experiences where you’ve adapted to changing schedules or demands, as this will demonstrate your commitment to the job.
