At a Glance
- Tasks: Sell tickets and provide top-notch customer service at Exeter Central station.
- Company: Join a major transport company with a focus on safety and service.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Other info: Enjoy a vibrant work environment with varied shifts, including weekends.
- Why this job: Be part of a dynamic team ensuring smooth train operations and happy customers.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 28000 - 42000 £ per year.
A major transport company is seeking an S7 for Exeter Central with responsibilities including ticket sales and customer service. The role ensures safe train operations and involves maintaining a clean station environment.
You’ll need strong communication, attention to detail, and the ability to thrive in a responsive customer service environment. Shift work is required, including weekends and bank holidays, with shifts ranging from early to late hours.
Rail Station Ticketing & Dispatch Specialist in Devon employer: FirstGroup Internal
Join a leading transport company that values its employees and fosters a supportive work culture at Exeter Central. With a focus on professional development, you will have access to training opportunities and career progression while enjoying a dynamic environment that prioritises customer satisfaction and teamwork. Our commitment to employee well-being is reflected in our flexible shift patterns and a strong emphasis on maintaining a clean and safe station for both staff and passengers.
StudySmarter Expert Advice🤫
We think this is how you could land Rail Station Ticketing & Dispatch Specialist in Devon
✨Tip Number 1
Get to know the company! Research their values and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ticket sales and helping customers, think of scenarios where you can demonstrate your communication and problem-solving abilities. Role-play with a friend if you can!
✨Tip Number 3
Be flexible with your availability! Shift work means you might need to be available at odd hours. Highlight your willingness to work weekends and bank holidays in your conversations to show you're ready for the commitment.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and keen to join our team at Exeter Central.
We think you need these skills to ace Rail Station Ticketing & Dispatch Specialist in Devon
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve handled customer queries and ensured satisfaction, as this role is all about providing top-notch service at the station.
Be Detail-Oriented:Attention to detail is key for this position. In your application, mention specific examples where your attention to detail made a difference, whether it was in ticket sales or maintaining a clean environment. We love candidates who can spot the little things!
Communicate Clearly:Strong communication skills are essential for this role. Make sure your application is clear and concise. Use straightforward language and structure your thoughts well. We appreciate candidates who can express themselves effectively, just like we do with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Stuff About Ticketing
Make sure you brush up on ticketing systems and processes. Familiarise yourself with common ticket types, pricing, and any recent changes in the rail industry. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer queries or complaints in the past. Think about situations where you went above and beyond to help someone. This role is all about providing excellent service, so let your experience shine through!
✨Be Ready for Shift Work Questions
Since this job involves shift work, be prepared to discuss your availability and how you manage working irregular hours. Highlight any previous experience with shift patterns and how you stay organised and motivated during those times.
✨Demonstrate Attention to Detail
In a role that requires maintaining a clean station environment and ensuring safe operations, attention to detail is key. Prepare to discuss how you ensure accuracy in your work and how you handle tasks that require careful observation.
