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- Tasks: Lead a dedicated cleaning team to ensure trains are spotless and customer-ready.
- Company: Join GWR, a progressive company that values diversity and teamwork.
- Benefits: Part-time hours with flexible shifts and opportunities for training and development.
- Why this job: Make a real difference in customer experience while developing your leadership skills.
- Qualifications: Proven leadership experience and strong communication skills required.
- Other info: Inclusive environment with support for all applicants and career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Working as part of a dedicated and hardworking team who are responsible for the presentation of the GWR fleet. Ensuring the interior and exterior of our contracted trains are cleaned to a high standard to deliver comfort and a great experience for our customers.
What you'll be doing
- Monitor performance of the cleaning team and support team members to develop and achieve full potential.
- Create, maintain and enhance effective working relationships.
- Develop others' competencies to enhance performance.
- Actively participate in improving processes and safe operational flexibility.
- Deliver cleaning to the highest standards for our customers.
- Create and maintain the necessary safe conditions for work activity, complying with safety standards at all times.
Who we're looking for
- Able to demonstrate a proven track record in leading teams and working on your own initiative.
- Proven leadership qualifications.
- Able to complete tasks to a set standard and in accordance with specification/procedure to GWR standards.
- Committed and able to encourage a team to deliver cleaning to the highest standard.
- Enthusiastic and well organised in your approach towards work.
- Willing to deliver training to colleagues and ensure documentation is kept up to date.
As a minimum you'll need to have:
- An understanding of COSHH and Health and Safety at work.
- Strong communication skills.
- Experience of using Word, Excel & Microsoft Outlook.
- Desire to want to learn new skills and develop.
- Hold a current driving licence.
- An NVQ level 1 or 2 in Cleaning and Support Services or working towards it.
Additional Information
This position is for 21 hours per week over an 8-week rota. As this position is part time, you and the other part time Team Leader will complete the 5 on 3 off shift pattern, this position is for 3 consecutive nights of the 5-night shift pattern. You will be the 5th Team Leader to help the cleaning Coordinator manage 32 train cleaners. Experience of cleaning is not essential for this role as training will be given; Leadership qualities and experience are essential, and you will be asked to demonstrate these skills at an interview.
Who to contact: For further information please contact Sam Newman, Production Manager on 07590600446.
At GWR we value diversity. Our vision for inclusion and diversity is: We are progressive. We are one family. We are inclusive. Valuing our differences such as age, gender, LGBTQ+, ethnicity, religion, and disability, means that our colleagues have a voice and are supported to be their authentic selves at work. We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
Cleaning Team Leader employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on GWR. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've led teams in the past. Highlight your ability to motivate others and improve performance – that's what they're looking for in a Cleaning Team Leader!
✨Tip Number 3
Be ready to discuss safety standards! Since this role involves ensuring safe working conditions, brush up on your knowledge of COSHH and Health and Safety regulations. Being able to talk confidently about these topics will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re serious about joining the GWR team.
We think you need these skills to ace Cleaning Team Leader
Some tips for your application 🫡
Show Off Your Leadership Skills: Make sure to highlight your experience in leading teams. We want to see how you've motivated others and achieved results together. Use specific examples to demonstrate your leadership style and how it aligns with our values.
Tailor Your Application: Take a moment to customise your application for the Cleaning Team Leader role. Mention your understanding of cleaning standards and safety protocols, as well as any relevant qualifications. This shows us you’re serious about the position!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences shine through. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at FirstGroup Internal
✨Show Your Leadership Skills
Make sure to highlight your experience in leading teams. Prepare specific examples of how you've motivated team members or improved performance in previous roles. This will demonstrate that you can effectively manage the cleaning team and help them reach their full potential.
✨Know Your Safety Standards
Familiarise yourself with COSHH and Health and Safety regulations relevant to the cleaning industry. Be ready to discuss how you would ensure compliance and maintain safe working conditions for your team, as this is crucial for the role.
✨Demonstrate Communication Skills
Strong communication is key for a Cleaning Team Leader. Think about how you can convey instructions clearly and build effective relationships within your team. You might even want to prepare a brief scenario where you successfully resolved a conflict or improved team dynamics.
✨Be Enthusiastic and Organised
Show your enthusiasm for the role and the company during the interview. Discuss how you stay organised and manage your time effectively, especially when juggling multiple tasks. This will reassure the interviewers that you are well-suited for the fast-paced environment of train cleaning.