At a Glance
- Tasks: Process payroll data and support the payroll function for GWR and other services.
- Company: Join a dynamic team in central Bristol with a focus on accuracy and customer service.
- Benefits: Competitive salary, modern office environment, and opportunities for professional growth.
- Other info: Work Monday to Friday with occasional weekend shifts in a supportive team atmosphere.
- Why this job: Be part of a crucial team ensuring employees are paid accurately and on time.
- Qualifications: Experience in payroll processing and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
About the team: The Payroll team is based in central Bristol. The team is responsible for the production of weekly and four weekly payrolls for GWR, TransPennine Trains Ltd (TPTL), Hull trains and Heathrow Express. The team processes all payroll and pension data and assists with the resolution of queries from staff and external organisations.
About the job: This position supports the payroll function of GWR, responsible for both processing payroll data and providing day-to-day support and reports to the team and support functions. To deliver a high-quality payroll service to GWR and other company payroll services provided by GWR.
Your main responsibilities will be:
- Responsible for the accurate processing of data into the payroll system from status returns, timesheets, and all other business forms.
- Ensuring that all interfaces from internal and external sources are effectively checked and controlled before submission to the payroll system.
- Producing attendance, annual leave and other business-related reports and dealing with email requests.
- Responding to colleague queries relating to payroll and attendance data.
- Ensuring GDPR compliance for internal and external data.
- Ensuring compliance with the GWR delegated authority matrix ensuring all GWR managers have appropriate authorisation levels to submit and authorise payroll data.
- Adhoc duties as and when required.
You’ll need to be:
- Experienced in working in a large payroll department and working to tight deadlines.
- Experienced in dealing with multiple terms and conditions.
- Proactive with a positive can-do attitude.
- Able to provide excellent customer service.
- Professional, confident and act with a high level of integrity at all times.
As a minimum, you will need to have:
- Strong communication and people skills.
- Knowledge and understanding of payroll processes.
- Knowledge of statutory payroll legislation.
- Accurate and with strong attention to detail.
- Strong system skills, including Excel and ideally Cyborg.
About the location: The team are currently based in a modern office space in central Bristol.
Working Pattern: Monday to Friday - 35 hours per week.
Additional Information: There will be a requirement to work occasional weekends.
Payroll Administrator in Bristol employer: FirstGroup Internal
Join our dynamic Payroll team in the heart of Bristol, where we pride ourselves on delivering a high-quality payroll service to GWR and its partners. Our modern office environment fosters collaboration and innovation, while our commitment to employee growth ensures you have access to ongoing training and development opportunities. With a supportive work culture that values integrity and excellent customer service, this is an ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the payroll field, especially those at GWR. They can give you insider info and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your payroll knowledge. Be ready to discuss your experience with payroll systems and how you handle tight deadlines. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you’ve resolved queries or provided support. This will highlight your proactive attitude and ability to work well with others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to contribute to GWR’s payroll success.
We think you need these skills to ace Payroll Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Administrator role. Highlight your experience in payroll processing and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Attention to Detail:Since accuracy is key in payroll, don’t shy away from showcasing your attention to detail. Use examples from your past roles where you’ve successfully managed data or resolved queries. This will help us see you as a perfect fit for the role!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about payroll and how your experience aligns with our needs. We love seeing enthusiasm and a positive attitude, so let that come through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our awesome team!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge before the interview. Understand the key processes, statutory legislation, and any specific systems like Cyborg that might be used. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your Attention to Detail
Since accuracy is crucial in payroll, prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error or ensuring compliance, having specific stories ready will help you stand out.
✨Be Ready for Customer Service Questions
As you'll be dealing with colleague queries, think about times you've provided excellent customer service. Prepare to discuss how you handled difficult situations or resolved issues effectively, showcasing your proactive attitude.
✨Familiarise Yourself with GDPR
Given the importance of data protection in payroll, make sure you understand GDPR compliance. Be prepared to discuss how you would ensure data security and confidentiality in your role, as this will demonstrate your professionalism and integrity.
