Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and manage ticket sales at East Cornwall Stations.
- Company: Dynamic transport service provider in Bodmin with a focus on customer satisfaction.
- Benefits: Flexible shifts, vibrant work environment, and opportunities for personal growth.
- Why this job: Join a team that keeps the trains running smoothly while helping customers every day.
- Qualifications: Strong communication skills, multitasking ability, and keen attention to detail.
- Other info: Exciting role with varied shifts and a chance to make a difference in your community.
The predicted salary is between 24000 - 36000 £ per year.
A transport service provider in Bodmin is seeking a Customer Service Representative for East Cornwall Stations. The role ensures high-quality customer service, ticket sales, and safe train departures.
Ideal candidates should demonstrate:
- Strong communication skills
- The ability to multitask
- Attention to detail
This position offers a dynamic working environment with early and late shifts across multiple stations, providing vital assistance during busy periods.
Train Dispatch & Ticket Sales Specialist in Bodmin employer: FirstGroup Internal
Contact Detail:
FirstGroup Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Train Dispatch & Ticket Sales Specialist in Bodmin
✨Tip Number 1
Get to know the company! Research their values and services so you can tailor your conversation during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. It’ll help you feel more confident when chatting with potential employers.
✨Tip Number 3
Be ready to showcase your multitasking abilities! Think of examples from your past experiences where you juggled multiple tasks successfully. This will demonstrate that you can handle the dynamic environment of train dispatch and ticket sales.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to show your enthusiasm for joining our team in Bodmin!
We think you need these skills to ace Train Dispatch & Ticket Sales Specialist in Bodmin
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about customer service, make sure to highlight your strong communication skills in your application. We want to see how you can connect with customers and handle their queries effectively.
Multitasking is Key: This job involves juggling multiple tasks, so don’t forget to mention any experience you have with multitasking. We love candidates who can keep their cool during busy periods and still deliver top-notch service.
Attention to Detail Matters: In a role that involves ticket sales and train departures, attention to detail is crucial. Be sure to provide examples in your application that showcase your ability to stay focused and accurate under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at FirstGroup Internal
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle difficult customers or high-pressure situations, especially in a busy transport environment like East Cornwall Stations.
✨Showcase Your Multitasking Abilities
Prepare examples that demonstrate your ability to juggle multiple tasks at once. Think about times when you've successfully managed ticket sales while ensuring safe train departures, as this will resonate well with the role.
✨Communicate Clearly and Confidently
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently, as you'll need to convey information effectively to customers and colleagues alike.
✨Pay Attention to Detail
Highlight your attention to detail during the interview. Discuss how you ensure accuracy in ticket sales and safety protocols, as these are crucial in maintaining high-quality service in the transport sector.
