FirstGroup

About FirstGroup

FirstGroup is a leading transport operator in the UK, dedicated to providing safe, reliable, and efficient public transport services. With a rich history spanning over a century, the company has established itself as a cornerstone of the UK’s transport infrastructure.

FirstGroup operates a diverse range of services, including bus and rail operations, catering to millions of passengers every day. The company is committed to sustainability and innovation, continuously seeking ways to reduce its environmental impact while enhancing customer experience.

• Core Services: FirstGroup operates several well-known brands, including First Bus and Great Western Railway, offering extensive coverage across urban and rural areas.
• Vision: The company’s vision is to lead the way in sustainable transport, making a positive contribution to the communities it serves.
• Customer Focus: FirstGroup prioritizes customer satisfaction, investing in modern fleets and technology to improve service delivery.

With a workforce of thousands, FirstGroup values its employees and fosters a culture of safety, respect, and inclusivity. The company actively engages with local communities, supporting initiatives that promote public transport usage and environmental stewardship.

As FirstGroup looks to the future, it remains committed to adapting to changing travel patterns and embracing new technologies, ensuring it meets the evolving needs of its customers. Through strategic partnerships and investments, FirstGroup aims to enhance its service offerings and maintain its position as a leader in the transport sector.