Performance Supervisor

Do you have a keen eye for detail, a passion forservice performance, and the ability to manage real-time operations? First South, part of First Bus is looking for aPerformance Supervisorto help driveon-time performance, reliability, and operational excellenceacross our network. Your Key Responsibilities: Monitor and manage service performance in real-time Analyse data to drivecontinuous improvement Develop alternative disruption plans for planned/unplanned events Support drivers with live updates and problem-solving Investigate incidents and prepare reports Foster strong workingrelationships across teams What We\’re Looking For: Strong customer services experience Passion for providing areliable and quality service A PCV licence(mandatory or ability to obtain) Strongcommunication and leadership skills Experience in transport,operations, or a similar role Ability to work under pressure and make quickdecisions Why Join Us? Play a vital role in ensuring punctual andreliable services <li style=…