On Street Inspector

We have a fantastic opportunity for an On Street Inspector to join our team Operations in Glasgow. Purpose of Role To ensure safe, punctual, reliable and cost effective delivery of services by managing the flow of drivers and vehicles along route and communicating issues with schedules, specific drivers and or vehicles. To consistently delivering a great service every day, in order to delight and exceed the customer expectations What Will You Do? Monitor and control services for punctuality or headway Communicate with customers, listening to feedback and ensuring they have informationimmediate to their journey Aid drivers and customers. Report quality and cleanliness of vehicles and appearance, behaviour and compliance of drivers to the Management team ensuring the high standard of driver appearance is met and report punctuality concerns to the Management team. Liaise withCentral Controland depot staff to ensure management of services is efficient and effective. Take charge of emergency situations, acting as a key contact point, and ensuring compliance with company procedures. Carry out revenue protection duties to protect the company revenue, by checking the authenticity of ticket…