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- Tasks: Lead the Client Data and Reporting team for invoicing and reporting processes.
- Company: First Travel Solutions is a dynamic company focused on client satisfaction and operational excellence.
- Benefits: Enjoy a full-time permanent role with opportunities for professional development and team support.
- Why this job: Join a collaborative culture where your leadership can make a real impact on client relationships.
- Qualifications: Experience in team management and invoicing processes is essential.
- Other info: This role is based in Accrington, offering a chance to grow within a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
First Travel Solutions has a fantastic opportunity for a Client Invoicing & Process Team Manager to join our team in Accrington, on a full time permanent basis. The successful candidate will lead the Client Data and Reporting team to ensure accurate, timely and proactive management of the FTS client invoicing and reporting processes, through the continuous development of the team, documented standard operating procedures and a structured review framework of all relevant processes and systems.
Key Responsibilities
- Own and effectively manage the client invoicing and reporting requirements across all client accounts.
- Establish and manage relationships with key client contacts, to assist with a smooth invoicing process and prompt resolution of queries.
- Lead, develop and support the Client Accounts team to ensure they have the necessary skills, knowledge, processes and systems to provide accurate on time invoicing in line with client contractual requirements.
- Oversee the taxi permits and white ticket process to ensure permits are issued, recorded, managed and charged for and that white tickets are processed efficiently to ensure supplier payments are made in a timely manner.
- Work in conjunction with the First central finance teams, to produce period end accounts.
Client Invoicing & Process Team Manager employer: Firstbus Careers
Contact Detail:
Firstbus Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Invoicing & Process Team Manager
✨Tip Number 1
Familiarise yourself with invoicing software and reporting tools commonly used in the industry. Being well-versed in these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the finance and invoicing sectors. Attend relevant events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Research First Travel Solutions thoroughly. Understanding their client base, invoicing processes, and any recent news about the company will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 4
Prepare to discuss your leadership style and how you've developed teams in the past. Highlight specific examples where you've improved processes or resolved client issues, as this will resonate well with the responsibilities of the role.
We think you need these skills to ace Client Invoicing & Process Team Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Client Invoicing & Process Team Manager position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Highlight Leadership Experience: Since the role involves leading a team, emphasise any previous leadership or management experience you have. Provide specific examples of how you've developed teams or improved processes in past roles.
Showcase Communication Skills: Effective communication is crucial for managing client relationships. Include examples in your application that demonstrate your ability to establish and maintain strong client connections, as well as your skills in resolving queries promptly.
Detail Your Process Management Skills: The job requires overseeing invoicing and reporting processes. Discuss your experience with process management, including any tools or methodologies you’ve used to ensure accuracy and efficiency in financial operations.
How to prepare for a job interview at Firstbus Careers
✨Understand the Role Thoroughly
Make sure you have a solid grasp of the responsibilities outlined in the job description. Familiarise yourself with client invoicing processes and reporting requirements, as well as the importance of maintaining relationships with key client contacts.
✨Showcase Leadership Skills
As a Client Invoicing & Process Team Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, support, and achieving results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle client queries. Think of specific scenarios where you've resolved issues or improved processes, and be ready to discuss these in detail.
✨Highlight Your Attention to Detail
In this role, accuracy is key. Be prepared to discuss how you ensure precision in invoicing and reporting. You might want to share methods you've used to maintain high standards in your previous roles.
