HR Operations Manager

HR Operations Manager

Full-Time 43200 - 72000 £ / year (est.) No working from home possible
FirstBank UK Limited

At a Glance

  • Tasks: Lead payroll management and HR reporting for a global bank.
  • Company: Join FirstBank UK, a top-tier bank with over 10 million customers worldwide.
  • Benefits: Enjoy perks like a generous pension, private medical insurance, and gym subsidies.
  • Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
  • Why this job: Be part of a dynamic team making impactful HR decisions in a thriving environment.
  • Qualifications: Experience in HRIS, payroll oversight, and vendor management is essential.

The predicted salary is between 43200 - 72000 £ per year.

FirstBank UK is a globally recognised, successful bank that provides world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations.

Key Responsibilities:

  • Manage / oversee the monthly payroll, including UK payroll and Nigerian Rep Office Payroll oversight and pensions administration processes by the responsible HR Officer.
  • Ensure the payroll and visa requirements for the Bank’s international secondees are met.
  • Ensure compliance with all HMRC employer duties and requirements.
  • Manage the HR Information System (CIPHR) to ensure robust and timely reporting on people metrics and an easy-to-use employee and manager self-service. This will include developing a suite of standard reports.
  • Produce the quarterly Culture and People report for the Board, including the analysis of the data and recommendations for HR strategies.
  • Managing and overseeing the benefits administration for the Bank.
  • Responsible for the annual F&P process for the SMCR population including Board.

Key Skills/Experience:

  • Proven track record in Reward, Reporting and Vendor Management in Financial services, ideally in Banking.
  • In-depth experience in HRIS, including reporting and analysis of data.
  • Previous experience of overseeing payroll including a detailed understanding of HMRC requirements for both local employees and secondees.
  • Previous experience of overseeing benefit administration, including annual renewals and taxation.
  • Vendor management experience.
  • Oversight of the annual F&P process for SMCR population including Board.

In return we offer a fantastic benefits package including:

  • Up to 10% employer pension contribution
  • Life Assurance Cover
  • Income protection
  • Virtual GP Service
  • Private Medical Insurance plan – applicable following successful probation period
  • Health Care cash plan – applicable following successful probation period
  • Contribution to glasses/contacts and eye testing
  • Gym subsidy (up to £50 per month)
  • Cycle to work scheme.
  • Employee Assistance Program
  • Interest Free season ticket loan for travel
  • Birthday Leave
  • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service.
  • Give As You Earn (GAYE)
  • Employee Assistance Programme

First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

HR Operations Manager employer: FirstBank UK Limited

FirstBank UK is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are valued and encouraged to grow. With a comprehensive benefits package that includes generous pension contributions, private medical insurance, and a focus on employee well-being through initiatives like gym subsidies and mental health support, we foster a culture of inclusivity and professional development. Join us to be part of a globally recognised institution that prioritises your career advancement while making a meaningful impact in the financial services sector.

FirstBank UK Limited

Contact Details:

FirstBank UK Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land HR Operations Manager

Tip Number 1

Familiarise yourself with the specific payroll and HRIS systems mentioned in the job description, particularly CIPHR. Having a solid understanding of these systems will not only boost your confidence during interviews but also demonstrate your proactive approach to the role.

Tip Number 2

Research FirstBank UK’s culture and values, as well as their recent initiatives in HR and employee benefits. This knowledge will help you tailor your discussions during interviews and show that you're genuinely interested in contributing to their team.

Tip Number 3

Prepare to discuss your experience with vendor management and compliance with HMRC requirements. Be ready to provide examples of how you've successfully navigated these areas in previous roles, as this is crucial for the HR Operations Manager position.

Tip Number 4

Network with current or former employees of FirstBank UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company’s work environment and expectations, which can be beneficial during your interview process.

We think you need these skills to ace HR Operations Manager

Payroll Management
HR Information Systems (HRIS)
Data Analysis
Compliance with HMRC Regulations
Vendor Management
Benefits Administration
Reporting Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in HR operations, payroll management, and vendor management. Use keywords from the job description to demonstrate that you meet the key skills and experience required.

Craft a Compelling Cover Letter:Write a cover letter that specifically addresses the responsibilities of the HR Operations Manager role. Mention your proven track record in reward and reporting, and how your experience aligns with the needs of FirstBank UK.

Showcase Your Analytical Skills:In your application, emphasise your experience with HR Information Systems and data analysis. Provide examples of how you've used data to inform HR strategies or improve processes in previous roles.

Highlight Compliance Knowledge:Since compliance with HMRC requirements is crucial for this role, make sure to mention any relevant experience you have in overseeing payroll and understanding employer duties. This will show that you are well-prepared for the responsibilities of the position.

How to prepare for a job interview at FirstBank UK Limited

Know Your Payroll Inside Out

Since the role involves overseeing payroll, make sure you brush up on your knowledge of UK payroll processes and HMRC requirements. Be prepared to discuss your previous experiences managing payroll and how you ensured compliance.

Demonstrate Data Analysis Skills

The job requires conducting analysis of people metrics. Bring examples of reports you've created in the past and be ready to explain how your data-driven decisions positively impacted HR strategies.

Familiarise Yourself with HRIS

As you'll be managing the HR Information System, it's crucial to show your familiarity with HRIS platforms. If you have experience with CIPHR or similar systems, highlight that and discuss how you used it for reporting and analysis.

Prepare for Vendor Management Questions

Vendor management is a key aspect of this role. Think of instances where you've successfully managed vendor relationships, particularly in financial services, and be ready to share those experiences during the interview.