At a Glance
- Tasks: Lead the Personal Banking team and develop strategies to grow the portfolio.
- Company: FirstBank UK, a top-tier bank with a rich heritage and global recognition.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a thriving bank with over 10 million active customers and excellent career prospects.
- Why this job: Make a real impact in personal banking while leading a dynamic team.
- Qualifications: Extensive experience in private banking and proven leadership skills.
The predicted salary is between 80000 - 100000 £ per year.
FirstBank UK is a globally recognised, top-tier bank that provides world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business has over 10 million active customers in over 700 business locations and is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Head of Personal Banking to lead the Personal Banking team. Please note that this role is hybrid with 3 days from the office and 2 days working from home.
Key Responsibilities:
- Oversee the delivery of other banking products (Non-Mortgage or Wealth Management) to high-net-worth individuals (HNWI) and retail clients.
- Develop and execute strategies to grow the Personal Banking portfolio, especially Current Accounts and Fixed deposits from the target market.
- Build, maintain, and expand a strong client base, providing tailored banking solutions and ensuring high levels of client satisfaction.
- Own and drive uptake of debit cards and mobile app users.
- Lead the growth of liabilities from HNI and affluent clients, focusing on sustainable, long-term deposit relationships.
- Generate sales leads through internal sources, referrals, and personal networks.
- Onboard clients in line with regulatory and bank procedures.
- Lead, inspire, and develop a team with clear targets and monitor performance.
- Work with cross-functional teams to develop new/enhance banking products and services.
- Oversee day-to-day operations, including client onboarding, TAT for client transactions, and administrative support.
- Prepare and review management information (MI), pipeline reports, and performance trackers.
Key Skills/Experience:
- Significant experience in private/personal banking, with domestic and international clients within the UK financial sector or international markets.
- Previous experience leading teams.
- Excellent networking skills.
Head of Personal Banking employer: FirstBank UK Limited
FirstBank UK is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, the bank provides extensive training and development opportunities, ensuring that team members can thrive in their careers. The hybrid working model allows for a balanced lifestyle, making it an attractive workplace for those seeking meaningful and rewarding employment in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Personal Banking
✨Tip Number 1
Networking is key! Get out there and connect with people in the banking industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews like a pro! Research FirstBank UK thoroughly, understand their values, and think about how your experience aligns with their goals. We want you to showcase your knowledge and passion for personal banking during those crucial conversations.
✨Tip Number 3
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen together!
We think you need these skills to ace Head of Personal Banking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that align with the Head of Personal Banking role. Highlight your achievements in personal banking and leadership, as we want to see how you can bring value to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about personal banking and how your experience makes you the perfect fit for FirstBank UK. Keep it engaging and relevant!
Showcase Your Leadership Skills:Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've inspired and developed teams in the past, as we’re keen on seeing your ability to drive performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at FirstBank UK Limited
✨Know Your Banking Stuff
Make sure you brush up on your knowledge of personal banking products, especially those relevant to high-net-worth individuals. Understand the latest trends in the banking sector and be ready to discuss how you can contribute to FirstBank UK's growth in this area.
✨Showcase Your Leadership Skills
As a Head of Personal Banking, you'll need to lead a team effectively. Prepare examples of how you've inspired and developed teams in the past. Think about specific challenges you've faced and how you overcame them while keeping your team motivated.
✨Network Like a Pro
Since networking is key for this role, come prepared with ideas on how you plan to build and maintain client relationships. Share your strategies for generating sales leads and expanding the client base, and be ready to discuss your personal network and how it can benefit the bank.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life banking scenarios. Practice how you would handle client onboarding, address client concerns, or improve service delivery. This will show your problem-solving skills and your ability to think on your feet.
