At a Glance
- Tasks: Lead and develop volunteer training, ensuring they are well-prepared for first aid cover.
- Company: St Andrew’s First Aid, Scotland’s dedicated first aid charity.
- Benefits: Competitive salary, full-time hours, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Empower volunteers and enhance community safety while growing your leadership skills.
- Qualifications: Experience in training, team management, and operational planning required.
The predicted salary is between 38500 - 54000 € per year.
Location: Glasgow
Salary: c. £38,500 per annum
Hours: Full time, 35 hours per week
St Andrew’s First Aid is Scotland’s dedicated first aid charity and a leading provider of first aid training and event first aid services. Through our market-leading commercial training business and a network of committed volunteers, we support communities across Scotland and respond to both local and national emergencies.
We are seeking a Volunteer Training & Development Manager to join our senior volunteer leadership team. Reporting to the Head of Volunteer Operations, this role leads the management and delivery of volunteer training and development across the organisation. You will line manage a team of Trainer/Assessors, Volunteer Development Officers and a Youth Development Officer, as well as overseeing our Training Administrator and Edinburgh Training Centre of Excellence.
This is a strategic and operational leadership role. You will ensure our volunteers are well trained, supported and confident to deliver first aid cover at events and in communities. You will balance day-to-day delivery with longer-term planning, driving continuous improvement in training systems, safeguarding, digital learning and volunteer development pathways.
Key responsibilities include:
- Leading and developing the volunteer training and development function
- Capacity planning, rostering and performance management
- Ensuring compliance with safeguarding, clinical governance and awarding body standards
- Overseeing training quality, materials and assessment frameworks
- Managing budgets and ensuring value for money
- Growing and strengthening youth programmes, including Thistles and Cadets
- Supporting volunteer strategy aligned to organisational objectives
- Building strong relationships with regional leaders and external partners
- Contributing to organisational strategy and business planning
You will also fulfil the Designated Protection Officer role and deputise for the Designated Protection Manager where required.
We are looking for a confident and experienced leader with a strong background in training and development, team management and operational planning. You will bring excellent communication skills, digital confidence and the ability to lead in a multi-site, volunteer-led environment.
This role includes occasional evening and weekend working, on-call duties and operational support as required.
If you are passionate about developing people, strengthening volunteer capability and helping a national charity grow its reach and influence, we would love to hear from you.
Volunteer Training & Development Manager – Glasgow employer: Firstaid
St Andrew’s First Aid is an exceptional employer, offering a supportive and dynamic work culture in Glasgow that prioritises the development of its volunteers and staff. With a strong commitment to training and continuous improvement, employees benefit from professional growth opportunities while contributing to meaningful community support and emergency response initiatives. The organisation fosters a collaborative environment where innovation and volunteer empowerment are at the forefront, making it an ideal place for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Training & Development Manager – Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the first aid and charity sectors, especially those connected to St Andrew’s First Aid. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers or during interviews, share your enthusiasm for volunteer training and development. Let them know why you care about empowering volunteers and how you can make a difference.
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss real-life scenarios where you've successfully led teams or developed training programmes. Use specific examples to showcase your skills and experience in a way that aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the amazing work at St Andrew’s First Aid.
We think you need these skills to ace Volunteer Training & Development Manager – Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Volunteer Training & Development Manager role. Highlight your experience in training and development, as well as any leadership roles you've held. We want to see how your skills align with our mission at St Andrew’s First Aid!
Showcase Your Passion:Let your enthusiasm for volunteer work shine through in your application. Share any relevant experiences that demonstrate your commitment to developing people and supporting communities. We love candidates who are genuinely passionate about making a difference!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where appropriate and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in today’s digital world!
How to prepare for a job interview at Firstaid
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with St Andrew’s First Aid, their mission, and how they operate. Be ready to discuss how your experience aligns with their goals, especially in training and development.
✨Showcase Your Leadership Skills
As a Volunteer Training & Development Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, developed training programmes, or improved processes in previous roles. Use the STAR method to structure your responses.
✨Emphasise Relationship Building
This role involves building strong relationships with volunteers and external partners. Think of specific instances where you've fostered collaboration or resolved conflicts. Highlight your communication skills and how you can engage diverse groups effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's volunteer strategy, training systems, and future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
