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For Companies At a Glance
- Tasks: Manage vendor relationships and ensure quality assurance for API integrations.
- Company: Join First Advantage, a leader in background screening solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a tech transformation and make a real impact on global operations.
- Qualifications: 5+ years in vendor management or QA, with strong analytical skills.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
About The Role
In addition to broad support of global vendor management goals and objectives, the Vendor Management Specialist – API & Quality Assurance is responsible for managing a portfolio of vendors while ensuring robust quality assurance processes and proactive defect management. This role leads API discovery and coordination efforts, oversees UAT testing and feedback loops, and maintains compliance through audits, onboarding, and annual reviews. The position requires strong collaboration with internal stakeholders and vendors, leveraging internal tools and reporting to drive operational excellence and continuous improvement.
Responsibilities
- API Discovery & Coordination: Identify and document vendor API capabilities; Coordinate integration efforts between vendors and internal technical teams; Ensure API functionality aligns with business requirements.
- User Acceptance Testing (UAT): Plan and execute UAT for vendor‑related systems and integrations; Collect and analyze feedback, ensuring timely resolution of issues.
- Quality Assurance & Defect Management: Develop and implement QA processes for vendor deliverables; Manage the Defect Management System (DMS), ensuring timely remediation; Monitor performance trends and elevate issues proactively.
- Vendor Portfolio Management: Oversee onboarding and compliance audits for vendors; Conduct annual reviews and implement remediation plans as needed; Maintain strong vendor relationships and ensure adherence to SLAs.
- Reporting & Analytics: Utilize internal tools to track vendor performance metrics; Provide insights and recommendations for process improvements; Prepare regular reports for leadership and stakeholders.
- Stakeholder Collaboration: Work closely with internal teams (Operations, IT, Governance) to align vendor activities with organizational goals; Act as liaison between vendors and internal stakeholders for issue resolution and strategic initiatives.
- Other related duties as assigned.
Required Skills & Qualifications
- Experience: 5+ years in vendor management, QA, or technical coordination roles; Experience with API integrations and UAT processes.
- Expert at understanding stakeholder needs and translating them into a robust supplier management strategy, ensuring full alignment within the organization throughout the process.
- Comfortable challenging the status quo and finding innovative solutions to drive value for First Advantage; are not afraid to take the lead to get things done.
- Strong analytical and problem‑solving skills; Excellent communication and stakeholder management abilities; Proficiency in QA methodologies and defect tracking tools; Familiarity with vendor governance and compliance processes.
- A self‑starter who is outcome‑focused and result driven.
Education & Experience Requirements
- Experienced professional with a minimum of 5 years’ experience in operations, vendor management or procurement‑related functions.
- Background in managing international pre‑employment screening vendor relationships is preferred.
- Bachelor’s degree preferred.
- Demonstrated capability in strategy development, relationship management, analytics, and project management are also required.
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best‑in‑class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Vendor Management Specialist (API & QA) employer: Firstadvantageindia
Contact Detail:
Firstadvantageindia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vendor Management Specialist (API & QA)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Vendor Management Specialist role.
✨Tip Number 2
Prepare for interviews by researching First Advantage thoroughly. Understand their mission, values, and recent projects. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you’ve successfully managed vendor relationships or improved QA processes. This will demonstrate your fit for the role and your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining First Advantage and ready to take the next step in your career.
We think you need these skills to ace Vendor Management Specialist (API & QA)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in vendor management and API integrations. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think outside the box and come up with innovative solutions, so let us know how you’ve made a difference!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we can’t wait to learn more about you!
How to prepare for a job interview at Firstadvantageindia
✨Know Your APIs
Make sure you brush up on your knowledge of API integrations and how they work. Be prepared to discuss specific examples of past experiences where you've successfully managed vendor APIs, as this will show your understanding of the role's requirements.
✨Master UAT Processes
Familiarise yourself with User Acceptance Testing (UAT) processes. Think of scenarios where you've planned and executed UAT, and be ready to share how you collected feedback and resolved issues. This will demonstrate your hands-on experience in ensuring quality assurance.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used analytics to drive improvements in vendor management. Bring examples of how you've tracked performance metrics and made recommendations based on data. This will highlight your ability to leverage insights for operational excellence.
✨Emphasise Collaboration
Since this role involves working closely with various internal teams, think of examples that showcase your collaboration skills. Be ready to explain how you've acted as a liaison between stakeholders and vendors, resolving issues and aligning activities with organisational goals.
