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For Companies At a Glance
- Tasks: Manage vendor relationships and ensure quality assurance for API integrations.
- Company: Join First Advantage, a leader in background screening solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a tech transformation and make a real impact on global operations.
- Qualifications: 5+ years in vendor management or QA; strong analytical and communication skills.
- Other info: Dynamic team environment with a focus on innovation and continuous improvement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage â our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of missionâcritical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About The Role
In addition to broad support of global vendor management goals and objectives, the Vendor Management Specialist â API & Quality Assurance is responsible for managing a portfolio of vendors while ensuring robust quality assurance processes and proactive defect management. This role leads API discovery and coordination efforts, oversees UAT testing and feedback loops, and maintains compliance through audits, onboarding, and annual reviews. The position requires strong collaboration with internal stakeholders and vendors, leveraging internal tools and reporting to drive operational excellence and continuous improvement.
Responsibilities
- API Discovery & Coordination: Identify and document vendor API capabilities; Coordinate integration efforts between vendors and internal technical teams; Ensure API functionality aligns with business requirements.
- User Acceptance Testing (UAT): Plan and execute UAT for vendorârelated systems and integrations; Collect and analyze feedback, ensuring timely resolution of issues.
- Quality Assurance & Defect Management: Develop and implement QA processes for vendor deliverables; Manage the Defect Management System (DMS), ensuring timely remediation; Monitor performance trends and elevate issues proactively.
- Vendor Portfolio Management: Oversee onboarding and compliance audits for vendors; Conduct annual reviews and implement remediation plans as needed; Maintain strong vendor relationships and ensure adherence to SLAs.
- Reporting & Analytics: Utilize internal tools to track vendor performance metrics; Provide insights and recommendations for process improvements; Prepare regular reports for leadership and stakeholders.
- Stakeholder Collaboration: Work closely with internal teams (Operations, IT, Governance) to align vendor activities with organizational goals; Act as liaison between vendors and internal stakeholders for issue resolution and strategic initiatives.
Required Skills & Qualifications
- Experience: 5+ years in vendor management, QA, or technical coordination roles; Experience with API integrations and UAT processes.
- Expert at understanding stakeholder needs and translating them into a robust supplier management strategy, ensuring full alignment within the organization throughout the process.
- Comfortable challenging the status quo and finding innovative solutions to drive value for First Advantage; are not afraid to take the lead to get things done.
- Strong analytical and problemâsolving skills; Excellent communication and stakeholder management abilities; Proficiency in QA methodologies and defect tracking tools; Familiarity with vendor governance and compliance processes.
- A selfâstarter who is outcomeâfocused and result driven.
Education & Experience Requirements
- Experienced professional with a minimum of 5 years' experience in operations, vendor management or procurementârelated functions.
- Background in managing international preâemployment screening vendor relationships is preferred.
- Bachelor's degree preferred.
- Demonstrated capability in strategy development, relationship management, analytics, and project management are also required.
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide bestâinâclass user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today â we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Vendor Management Specialist (API & QA) in London employer: Firstadvantageindia
Contact Detail:
Firstadvantageindia Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Vendor Management Specialist (API & QA) in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and donât be shy about asking for introductions. We all know that sometimes itâs not just what you know, but who you know that can land you that dream job.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want you to show up as your authentic self, so think about how you can demonstrate your fit for First Advantage during the chat!
â¨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. We suggest focusing on your experience with vendor management and QA processes, as these will be key topics in your discussions.
â¨Tip Number 4
Donât forget to follow up after your interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. We believe that a little gratitude can make a big impression, so let them know youâre excited about the opportunity!
We think you need these skills to ace Vendor Management Specialist (API & QA) in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in vendor management and QA. We want to see how your skills align with the role, so donât hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think outside the box and come up with innovative solutions, so let us know how youâve made a difference!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at Firstadvantageindia
â¨Know Your APIs
Make sure you brush up on your knowledge of API integrations and how they work. Be ready to discuss specific examples of past experiences where you've successfully managed vendor APIs, as this will show your understanding of the role's requirements.
â¨Prepare for UAT Scenarios
Think about your experience with User Acceptance Testing (UAT). Prepare to share how you've planned and executed UAT in previous roles, including how you collected feedback and resolved issues. This will demonstrate your hands-on experience and problem-solving skills.
â¨Showcase Your Analytical Skills
Be ready to discuss how you've used data to drive decisions in vendor management. Bring examples of how you've tracked performance metrics and implemented process improvements based on your analysis. This will highlight your analytical mindset and commitment to operational excellence.
â¨Emphasise Collaboration
Since this role involves working closely with various internal teams and vendors, prepare to talk about your collaboration experiences. Share specific instances where you've acted as a liaison between stakeholders, showcasing your communication skills and ability to manage relationships effectively.
