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For Companies At a Glance
- Tasks: Support employee experience through effective administration and coordination.
- Company: Join FIRST, a leading global brand experience agency with a collaborative culture.
- Benefits: Enjoy private medical insurance, generous leave, wellness stipends, and global opportunities.
- Why this job: Make a real impact on employee experiences while working with a diverse global team.
- Qualifications: 1-2 years in a similar role with strong communication and organisational skills.
- Other info: This is a 6-month fixed-term contract with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Building a Brand Starts with a Story. FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full‑Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
What You Would Get To Do
The People Coordinator is responsible for efficiently and effectively executing the processes and tasks required to deliver an excellent employee experience. The scope of the role is to support the local region and to take on broader regional responsibilities as directed. Ensuring collaboration with the wider global team and providing occasional support where needed. Work should be appropriately prioritised, completed on time and delivered with a strong customer focus. Please note this is a 6‑month fixed‑term contract.
Your Contributions
- Effective administration and coordination
- Execute all procedures relating to onboarding, employment changes and offboarding in an accurate and timely manner
- Draft letters and documentation to issue to employees
- Communicate in a positive and clear way with stakeholders, ensuring all interactions contribute to an excellent employee experience
- Review and respond to queries in the People Inbox regularly and in line with agreed timeframes. Ensure that all messages are answered or escalated to appropriate contacts, providing updates on any likely delays
- Accurate data management
- Ensure all data is entered accurately and completely to appropriate systems in line with agreed timeframes
- Provide data and reporting for stakeholders where required and in line with confidentiality and restrictions
- Manage employee files in an accurate, timely and highly organised manner
- Continuous Improvement
- Assess the procedures followed on a continuous basis to provide feedback on improvement or opportunities to create efficiencies
- Collaborate with other departments to review and suggest improvements and efficiencies to internal processes involving People Operations activity
- Actively seek opportunities to support wider team members in project activity
What We Are Looking For
- 1-2 years of experience in a similar role
- Proficiency in using MS Office, Google software, BambooHR
- Understanding of Human Resource principles, practices and procedures
- Awareness of employment legislation impacting terms and conditions in the local region
- Proficient in English
- Strong verbal and written communication skills
- Excellent organisational skills and attention to detail
- Excellent time management skills and ability to meet deadlines
- Strong focus on excellent customer service
- Strong sense of teamwork, demonstrating cross‑region collaboration
- Application of sound judgment and professionalism
Benefits
- Private Medical Insurance with BUPA from day one
- 28 Days Annual Leave PLUS Bank Holidays
- Personal Volunteer Day
- 20 Days of Sick Pay each Year
- Enhanced Parental Leave (Maternity & Paternity)
- Wellness Stipend
- Complimentary access to Headspace, Rocket Lawyer & Maven
- Life Insurance
- Employee Assistance Programme (EAP)
- Cycle to Work Scheme
- Season Ticket Loan
- Mobile Phone Allowance
- Pension Scheme Enhancements
- Discretionary Bonus Structure
- Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
Equal Opportunity
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
People Coordinator employer: FIRST
Contact Detail:
FIRST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace People Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Coordinator role. Highlight your relevant experience and skills that match the job description, especially in HR principles and customer service.
Show Off Your Communication Skills: Since strong verbal and written communication is key for this role, use clear and concise language in your application. Don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Demonstrate Your Organisational Skills: In your application, give examples of how you've managed tasks efficiently in previous roles. This could be through managing data, coordinating events, or handling multiple priorities – show us you can keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at FIRST
✨Know Your Stuff
Before the interview, make sure you understand the role of a People Coordinator and the key responsibilities involved. Familiarise yourself with the company’s values and recent achievements, especially their focus on employee experience and collaboration.
✨Showcase Your Skills
Prepare to discuss your experience in administration and coordination. Be ready to provide examples of how you've effectively managed onboarding processes or improved internal procedures in previous roles. Highlight your proficiency in tools like MS Office and BambooHR.
✨Communicate Clearly
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and positively. Think about how you would respond to common queries from employees and stakeholders, demonstrating your customer service focus.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, opportunities for continuous improvement, or how they measure success in the People Operations department.