At a Glance
- Tasks: Help customers through their car leasing journey with top-notch service and efficient processing.
- Company: Join First Vehicle Leasing, a leading UK leasing broker with a strong reputation.
- Benefits: Enjoy a competitive salary, monthly bonuses, and opportunities for growth.
- Other info: No prior experience needed; just bring your motivation and willingness to learn!
- Why this job: Be part of a dynamic team in a fast-growing industry and make a real difference.
- Qualifications: Strong IT skills, excellent phone manner, and a positive attitude are key.
The predicted salary is between 20000 - 30000 £ per year.
We are looking to add a new member to our Car Leasing Administration Team. This team is one of the most important in the company and covers a wide range of tasks. The successful candidate will be required to process our customers from finance application, through document preparation and completion, and delivery of their new car. They will be expected to give customers the highest level of service to help them through their journey and work with colleagues to ensure the most efficient processing of our orders.
Although prior experience in an administration role would be desirable, it is not required as we are seeking to employ the right person, with a great attitude and work ethic. First Vehicle Leasing is one of the leading leasing brokers in the UK and, due to recent investment, we are ambitious to expand our business and increase our market share and industry standing. FVL was founded in 1999 and has consistently provided great prices and excellent service over the last 25 years. We work with all the major finance companies in our industry and have fostered great relationships with all the main manufacturers and dealer groups in the UK.
Responsibilities:- The successful candidate will be expected to process our customers from finance application, through document preparation and completion, and delivery of their new car.
- They will be expected to give customers the highest level of service to help them through their journey and work with colleagues to ensure the most efficient processing of our orders.
- IT skills to operate our CRM and the finance systems of our partners.
- Excellent phone manner.
- Great organisational skills and self-motivation.
- A willingness to work towards both team and individual targets.
- An ability to learn, change, and evolve in a fast-paced environment.
We will offer £25184 basic salary (reviewed annually) and a monthly bonus. If this sounds like you, then come on and join our team and work for one of the best companies in one of the fastest growing areas of our industry.
Customer Service Administrator in Coatbridge employer: First Vehicle Leasing
First Vehicle Leasing is an exceptional employer, offering a dynamic work environment where employees are valued and encouraged to grow. With a strong focus on customer service and teamwork, the company provides comprehensive training and development opportunities, ensuring that every team member can thrive in their role. Located in one of the fastest-growing areas of the industry, FVL not only offers competitive salaries and monthly bonuses but also fosters a culture of collaboration and innovation, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Coatbridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your phone manner! Since this role involves a lot of customer interaction, make sure you sound friendly and professional. You could even do mock calls with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at First Vehicle Leasing.
We think you need these skills to ace Customer Service Administrator in Coatbridge
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about helping customers and being part of our team. A positive attitude can really make a difference.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. Mention any relevant experience or qualities that align with what we’re looking for, even if it’s not directly in administration. We appreciate a good fit!
Keep It Clear and Concise:We love a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences. We’re busy, so help us out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at First Vehicle Leasing
✨Know the Company Inside Out
Before your interview, take some time to research First Vehicle Leasing. Understand their services, values, and recent developments in the car leasing industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Service Administrator, your ability to provide excellent service is key. Prepare examples from your past experiences where you went above and beyond for a customer. If you don’t have direct experience, think of situations where you demonstrated strong communication and problem-solving skills.
✨Demonstrate Your Organisational Skills
The role requires great organisational skills, so be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, or share a specific instance where your organisational skills led to a successful outcome.
✨Be Ready to Adapt
First Vehicle Leasing operates in a fast-paced environment, so they’ll want to see that you can adapt to change. Think of examples where you had to learn something new quickly or adjust to unexpected challenges. Highlighting your flexibility will show that you’re a great fit for their team.
